Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D17694 · Issue 487182

Include Rule in RTE parameters are properly saved

Resolved in Pega Version 8.3

After creating a correspondence and including any rule, opening the parameters of the rule, and giving a Using page value before saving, reopening the parameters modal dialog showed the Using page value was null. No actions were performed on the Save button or the input value. Investigation showed that the rule parameters were not getting saved due to an incorrect element selector being used. This was traced to a recent change that modified the use of unique IDs for the selector, and has been resolved by setting the system to use a different selector independent of the ID.

SR-D5126 · Issue 487186

Corrected active state selector for IOS devices

Resolved in Pega Version 8.3

When scrolling RDL, gray artifacts were observed which did not always disappear from the UI. This was traced to the background color being applied wrongly due to an incorrect selector for active state in the layout that resulted in the gray region being visible. To resolve this, the selector has been updated to target only non-IOS devices for active state.

SR-D8790 · Issue 487286

Corrected thread cleanup logic for doUIAction in WorkCover

Resolved in Pega Version 8.3

When accessing a case from the worklist or opening the case from worklist and refreshing the case by pressing F5, clicking Approve resulted in a java.lang.NullPointerException error. Investigation showed that the "pyWorkCover" page that the section was running on was being removed in the top navigation portal / SDM portal as part of the thread cleanup logic in doUIAction. This has been corrected.

SR-D800 · Issue 487307

Mashup error resolved with try/catch block for Microsoft Internet Explorer framelement exception

Resolved in Pega Version 8.3

When a portal was launched using mash up, the intent tasks were not launched in Microsoft Internet Explorer when Add tasks button was clicked. This was found to be a site-specific use case only found with IE, and has been resolved by adding a try catch block for a window.framelement exception thrown by IE.

SR-D10178 · Issue 487425

Tika library upgraded to v1.20

Resolved in Pega Version 8.3

The tika-parsers and tika-core version have been upgraded to version 1.20 .

SR-D17822 · Issue 487429

LastRecordedTime updated to ensure full audit history

Resolved in Pega Version 8.3

When running a test flow where a flow action was configured with a pre-processing activity that used a loop to add some audit history entries, some of the audit entries were getting skipped. For example, if the loop should generate 5 entries, only 3 were seen in the history. This was traced to the pxGetCurrentTimeStampThreadUnique() function where the system checks whether the current time is greater than the LastRecordedTime. The comparison handling of LastRecordedTime and gTimeValue have now been updated so LastRecordedTime is set correctly.

SR-D16327 · Issue 487448

Updated logic for Bulk Upload count when background processing is used

Resolved in Pega Version 8.3

When multiple items were queued as part of "Bulk Upload" and the "Transfer To" operation was used with "BULK PROCESS in BACKGROUND", discrepancies were seen in the email received. For example, if two items were selected for transfer, email notifications stated that 1 item was selected and 1 item was processed instead of 2. This was traced to using 'process in background': when selected during bulk processing, the first record is processed in the foreground and remaining records are processed in the background. When the system sent the email notification once the background process was done, the total records computation was not considering the foreground-processed record, and the count was off. The timing logic has been updated to account for the foreground record to resolve this.

SR-D15261 · Issue 487510

Added ability to edit or SaveAs out-of-the-box 'Case Volume' report

Resolved in Pega Version 8.3

It was not possible to perform Edit or Save As to a Private category for the Pega out-of-the-box report 'Case Volume', which is under the Public category 'Case Metrics'. This was traced to certain out-of-the-box report definitions being saved with a pz prefix which does not support the "Save As" functionality, and has been resolved by adding a Property-Set step above "Call pxCreateRecord" to set .pyRuleAvailable to "Yes".

SR-D15469 · Issue 487523

Export to Excel formats the DateTime filter for localized values

Resolved in Pega Version 8.3

When exporting to Excel, filter criteria were given in GMT rather than the localized timezone. This was caused by the implementation of localizeDateTimeString method not formatting the output string for the locale/timezone during export to Excel, and has been corrected to display the localized filter values when the filter values include DateTimes.

SR-D17037 · Issue 487531

Check added for backwards compatibility with Case Type when rules

Resolved in Pega Version 8.3

After upgrade, the When rules present on case type rules (used for skipping stages or showing/hiding stage-wide or case-wide actions) were not executing at run time. This was traced to the introduction of the pySkipOrAllowType property in recent versions, and was only reproducible when the ApplicationRuleset was locked and after upgrade irrespective of whether the condition for when was true or false. To resolve this and enhance backwards capability, a check has been added for the SkipOrAllowType property being empty.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us