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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-162012 · Issue 633726

Leeway added for circular reference checks in nested section includes

Resolved in Pega Version 8.5.4

In the pyCaseMainInnerMobile(“work-“ class) section, attempting to apply a few changes for the pyMainCasePanelMobile section which was already included inside a pyCaseMainInnerMobile Section resulted in the submit button not working from the popup. This was an edge case where a deeply nested section include was referencing sections from a Pega marketing class as a result of backporting sections from the marketing application. To resolve this, constraints on circular reference checks have been loosened.

INC-162122 · Issue 633066

Create modal is accessible when creating case from Create menu

Resolved in Pega Version 8.5.4

After creating a new case in the Cosmos User Portal, the “Create” screen Modal Dialog opened but focus did not move to any element within the modal dialog but instead stayed on the “Create” button on the left side menu of the User Portal. It required approximately 50 tabs to reach any actionable element within the modal dialog. Investigation showed that the create modal launched the section in an AJAX container that looked like a modal, but the focus was not being correctly set on the first element. This has been resolved by ensuring there is a focusable element when launching an AJAX container.

INC-162426 · Issue 638770

Regex handling updated for Rich Text Editor spellcheck

Resolved in Pega Version 8.5.4

When using the Rich Text Editor and performing a spell check, the spell checker was adding additional CSS to the property. This was traced to the presence of a unicode newline character causing the existing regex to fail to strip the style tags. To resolve this, regex handling for the unicode newline character in the style tag has been added.

INC-162642 · Issue 636139

Show Stream activities updated

Resolved in Pega Version 8.5.4

Authentication requirements have been added to Show Stream activities.

INC-163198 · Issue 637797

Performance improvements for research path interaction

Resolved in Pega Version 8.5.4

Research path interaction driver composite loading was taking an excessive amount of time due to RULE-HTML-SECTION @BASECLASS ERRORLIST being called multiple times. This has been resolved by changing the ErrorList Section to guard the getMessagesMapByEntryHandle API call with a condition "if (ClipboardPage.getMessageCountAll > 0)".

INC-163341 · Issue 637299

Discard functionality in dirty check confirm corrected

Resolved in Pega Version 8.5.4

Clicking on the Discard functionality in the dirty check confirm on popup closed the item rather than launching the expected work flow. This was traced to gDirtyOverride being returned as false instead of null in the explorerFormIsDirty function. To resolve this, the logic used to for gDirtyOverride on a native alert close for dirty handling has been removed.

INC-163544 · Issue 639300

Accessibility corrected for Cosmos user portal left navigation panel

Resolved in Pega Version 8.5.4

It was not possible to see the focused control label in the left pane of the Cosmos user portal because it was not expanding when its control received focus from tabbing. Investigation showed the class acting as a polyfill for :focus-within was applied only on the observed element when using Microsoft Explorer 11, and this has been resolved by updating the CSS selectors and ensuring the class is applied to every parent element down the DOM tree.

INC-163596 · Issue 636236

Checkboxes receive correct focus with accessibility

Resolved in Pega Version 8.5.4

It was necessary to click the tab twice in order to check the checkbox in the filter popup. This has been corrected by adding a check in the firstfocuselement method so the focus is placed correctly over input type elements.

INC-163651 · Issue 636901

Cancel button in offline works as expected

Resolved in Pega Version 8.5.4

When using the mobile app offline, clicking 'cancel' after creating a new case did not remove the case, but instead returned to the review screen. This was traced to the logic used to evaluate the conditions, and has been resolved so that the 'cancel' button will return to the worklist if offline, or display save/delete options when in the create stage of the online app.

INC-163702 · Issue 634969

Path to image resource files updated for offline app

Resolved in Pega Version 8.5.4

When using the offline app, "resource missing " errors were seen for some image files. This has been resolved by overriding the images folder path in the userworkform with the correct path to the webwb folder.

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