Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-173162 · Issue 650794

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.5.4

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-174298 · Issue 650258

Instance count logic updated

Resolved in Pega Version 8.5.4

A performance issue was seen during upgrade that resembled an upgrade hang. This was caused by a combination of incorrect logic in DDLGenerator.getInstanceCountForClass() around counting instances of 'core' classes and all of the site history-data- tables being mapped to the same table that had 1.4+ billion rows. This behavior has been addressed with more correct query logic while performing instance counts. In addition, instance count will be supressed during command line invocations (prpcUtils, platform upgrade).

INC-146098 · Issue 633723

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.5.4

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-153266 · Issue 633282

Error message after submit persists appropriately

Resolved in Pega Version 8.5.4

When a template grid was in a section of flow action that performed validation and then populated an error message on a primary page post-processing, the messages were unexpectedly cleared after a very brief period. Investigation showed the network request made by the template grid created a state page on server which was being cleared, and this has been resolved by adding an update that will pass pzKeepPageMessages as true in the network request so the error message will persist as expected.

INC-154754 · Issue 629906

Check added for portal when performing local actions

Resolved in Pega Version 8.5.4

When using an Interaction case with a service case, performing any local action on this service case and then creating a new service case resulted in the I-related properties like CAParentID and CurrentInteractionID taking the pyID of the previous Service case where the local action was performed. This was caused by the parentKey value not being updated correctly in redux state whenever a local action was opened in a service case in a particular portal, and has been resolved by modifying the pzpega_ui_redux_reducers file to update 'parentKey' only in case of a DC SPA portal.

INC-155070 · Issue 637580

PDF generation corrected

Resolved in Pega Version 8.5.4

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-156992 · Issue 628624

Corrected custom portal JUMP condition

Resolved in Pega Version 8.5.4

After upgrading Pega from 8.3 to 8.4, a custom portal was not correctly rendering the stream although the activity was getting executed and the clipboard had all the necessary data. This was traced to a syntax error in work done earlier that placed the JUMP condition (.pyDesktopType=="Custom") in ShowDesktop at the pzPopulateRequestor call step, and has been corrected.

INC-157367 · Issue 637947

PDF generation corrected

Resolved in Pega Version 8.5.4

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-157448 · Issue 638924

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.5.4

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-157662 · Issue 631999

Accessibility updates added for images and icon controls

Resolved in Pega Version 8.5.4

In order to improve accessibility, aria-hidden has been added to button and link controls for decorative images, and the alt attribute will be generated by the icon control only when the icon source is Image. The icon control has also been updated to set accessibility roles based the following:if actions are configured -> role=button if no actions are configured -> role=img if type is url/phone/email -> role=link

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us