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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D15216 · Issue 487679

Email parameter handling updated for greater backwards compatibility

Resolved in Pega Version 8.3

After a major migration, email failures were seen with the message "Error sending email: To Address not available". This was traced to a difference in handling between the old and new system versions for fetching the details of workparty for the ToParty parameter, and has been resolved by modifying the newer Work-.pzGetEmailFromParty and Work-.pzSendEmail activities to handle party role as well for greater backwards compatibility.

SR-D14005 · Issue 487791

Bteer filtering added for Duplicate schema names in schema tools

Resolved in Pega Version 8.3

The database list drop down was showing duplicate database names. This was traced to Connection Manager managing Data Base configuration differently for corresponding Read Only, Admin and Standard, and not providing the unique database names. This has been resolved by adding support for filtering duplicate names from getDatabaseNames.

SR-D19356 · Issue 487860

Resolved issue for email attachments with '%' in the filename

Resolved in Pega Version 8.3

Send email notification was not able to send mail with uploaded attachments that contained the '%' character in the file name. Without the character '%' the image was uploaded and included without issues. This was traced to the '%' character being encoded twice in the handling, and has been resolved.

SR-D15425 · Issue 487886

Removed extra space from feld value in Audit History

Resolved in Pega Version 8.3

A space was seen for a Field value that was referenced in the instructions Audit History. This was traced to the control adding an extra space if any gaps were present in the code, and has been resolved.

SR-C95250 · Issue 487995

Null check added to resolve non-impacting InvalidParameter exception

Resolved in Pega Version 8.3

Creating a child case from the SLA goal activity using the 'AddCovered' activity generated the message "Exception in queue item: cannot be null or blank". The error "com.pega.pegarules.pub.clipboard.InvalidParameterException: cannot be null or blank" was also seen. However, no functionality impact was observed. This has been resolved by adding a null check to the getPortalName method, and modifying the HarnessUIBuilder.java file to add safe checks for whether 'portalName' is empty or not.

SR-D8390 · Issue 488002

Handling added for runtime exception on upgrade due to inaccessible external schema mapping

Resolved in Pega Version 8.3

If a system used external schema mapping, attempts to upgrade were failing with the error "Caused by: com.pega.pegarules.pub.database.ConfigurationException: Unable to obtain data source "java:comp/env/jdbc/PegaRULES", as it is undefined". This was traced to configuring external DADNs which were not accessible from the server where the upgrade was being run: an upgrade will fail if it cannot connect to an external datasource even if no changes need to be made to that datasource. However, because a PRRuntimeException was unexpectedly being thrown instead of a Database Exception, the exception was not properly caught and handled. This has been corrected.

SR-D15154 · Issue 488068

CaseType picks up stage name correctly

Resolved in Pega Version 8.3

When adding a new stage in the Stages tab of a case type (pyDefault rule), the stages were shown as rule name instead label after saving and at runtime. Directly adding the Stages in the 'Workflow' tab of the case type showed the stage label as expected. This was traced to an issue with the current row of the table not being properly refreshed, leading to old data being submitted while saving. This has been resolved by adding an explicit "refresh current row" configuration on pyStageName under primary and alternate stage table layouts.

SR-D17056 · Issue 488085

Error messaging updated for using Float parameter in RUF

Resolved in Pega Version 8.3

After upgrade, using an RUF that had a float as an input parameter as part of its signature resulted in any callers providing a double type as an input generating an exception. This has been resolved by forcing a NumberFormatException to be thrown within the IL model when encountering a float value ('1.2f' or '1.2F') as the Double.valueOf() API used in IL correctly parses these values to double.

SR-D13450 · Issue 488138

Corrected Query logging level for Populate_UsepxRequiredSkillsCount

Resolved in Pega Version 8.3

A Query was being logged with Logging level of Error in pzPopulate_UsepxRequiredSkillsCount. This has been corrected.

SR-D18814 · Issue 488259

Enhancement added to fetch HTML attachment from CMS

Resolved in Pega Version 8.3

When email containing HTML was sent to the Listener, some of the characters were not getting decoded properly when viewing. In this case, HTML email content was saved as an attachment in CMS , and this error was traced to the system being unable to fetch the attachment. To resolve this, an enhancement has been added to fetch non-Pega database attachments using pxGetFileAttachmentContent.

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