Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D20144 · Issue 492520

Function LengthOfPageList resolves correctly for Insure framework

Resolved in Pega Version 8.2.3

When using the Insure framework, it was not possible to expand any steps in the activity. Investigation showed that the rule 'LengthOfPageList' was present in the library Utilities in two different rulesets – Pega Rules and Pega Insure CSB. When the rule was cached with an application stack containing Pega Insure CSB, it generated a "Failed to find instance" error for applications that did not use Pega Insure CSB in the stack. During the run-time call to the correct LengthOfPageList() RUF was not resolved because of ambiguity in the resolution. To correct this, the call to the RUF will now contain a fully qualified name.

SR-D22437 · Issue 492856

Handling added for Pagelist Reference Property in LegacyPageAdapter getMode API

Resolved in Pega Version 8.2.3

Post upgrade, a "Component Stack Mismatch" error appeared while opening a work item containing an embedded section that used a Data Page D_WorkApprovalCase input parameter as the Page Context. This was traced to an exception thrown by the getMode() API invoked on an auto-populate property because the property was in a read-only data page. By default, read-only data pages are light weight clipboard pages, but auto-populating properties on light weight clipboard pages was not handled via the failsafe page in the getMode() API. This has been fixed by adding handling to the getMode API of LegacyPageAdapter for properties not supported by redux ( eg: reference, autopopulate properties etc).

SR-D22175 · Issue 493193

Null check added to control_multiselect

Resolved in Pega Version 8.2.3

After upgrade, Multiselect control was not working in some classes. The values were getting loaded into the clipboard, but on clicking the down arrow none of the values were getting populated. This has been resolved with the addition of a null check in the control_multiselect file.

SR-D22858 · Issue 493329

Checks added for case resolution based on dependencies

Resolved in Pega Version 8.2.3

Post upgrade, using a design with a wait shape configured to resolve the Parent case when all the child cases were Resolved-Completed was not working. This was traced to the handling of the page dependencies in TopCaseWork, and checks have been added to ensure correct case resolution.

SR-D23611 · Issue 493422

Autocomplete dropdown scrolls with screen rather than remaining fixed

Resolved in Pega Version 8.2.3

On selecting dropdowns(autocomplete), if the dropdown list was left open and the screen was scrolled, the dropdown list did not move with the scroll but rather remained fixed to the screen. This has been resolved with the addition of scroll handlers which will attach the popover results to its parent while scrolling.

SR-D23360 · Issue 493464

Email reply with same attachment name correctly processed

Resolved in Pega Version 8.2.3

When an email reply was received with an attachment using the same name as one received earlier, the new attachment was not getting processed and the message 'The Specified file/folder already exists in the target repository. Please specify a different file/folder' appeared. This was traced to an incomplete check for the object class that did not qualify the attachment name for a reply, and as been corrected.

SR-D23417 · Issue 493543

Image Attachment File Type error localized

Resolved in Pega Version 8.2.3

Localization has been added to the error message generated when an unsupported image is uploaded while in live-chat.

SR-D24950 · Issue 494564

Added explicit step page to resolve NPE with custom error message

Resolved in Pega Version 8.2.3

A null pointer exception was generated during case run time harness refresh after a custom error message was inserted. This was traced to a blank step page related to the custom message, and has been resolved by adding a primary step page at step 10 of the New(Work-) activity to prevent the NPE on harness reload.

SR-D26101 · Issue 495206

Improved DX API page reference handling

Resolved in Pega Version 8.2.3

When using a property that was being referred through a secondary page that could be referred directly by the case (such as .AccountClosureDetails.ClosingAccountApplicant), the page was not initialized and the local list values were not returned by the DX API. This has been resolved by improving the handling for embedded page references via section include where the property reference is a full path.

SR-D26334 · Issue 495320

Restore delegated rules short description header

Resolved in Pega Version 8.2.3

For delegated rules like SLA/Correspondence, the short description was not getting displayed in the header. This was an unintended side effect of work done on automation rule capabilities, and has been resolved by restoring the layout visibility condition pzDelegateHeader in pzRuleFormKeysAndDescription.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us