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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116146 · Issue 169058

CreateUniqueID enhanced to allow custom instances

Resolved in Pega Version 7.1.7

The out-of-the-box PopulateReport activity previously used shorthand notation when referencing the CreateUniqueID function instead of referencing the function using the RuleSet or library name. This caused an issue with systems that contained a custom version of CreateUniqueID in the CMSUtilities library, resulting in "Multiple suitable instances found" errors. In order to accommodate custom instances of CreateUniqueID, long hand notation will be used for matching in place of shorthand.

SR-116153 · Issue 165729

CaseTypeValues correctly created for child cases

Resolved in Pega Version 7.1.7

CaseTypeValues were not being properly set on the child case when it was added to the cover through agent creation, causing the trigger not to execute because the change was not detected. Manual creation was detected properly. This inconsistency was traced to the agent using the AddToCover activity vs. the manual creation using AddChildWork, and has been corrected.

SR-116157 · Issue 165994

Improved crash recovery in a complex system

Resolved in Pega Version 7.1.7

During crash recovery in a clustered, load balanced system, attempting to recover a user's progress displayed a message that the session was recovered but the page did not then properly load the recovered data. To ensure proper crash recovery failover on complex systems, the user is now authenticated on the STANDARD thread instead of a work thread when restoring work in progress.

SR-116209 · Issue 166698

Backslash '\' now showing as expected in autocomplete and search

Resolved in Pega Version 7.1.7

The AutoComplete control was filtering out backslash '\' characters when displaying the values in the list of matches, causing failures with search and autocomplete. The Rule-Utility-Function for the getProperty has been corrected to allow '\' to be handled properly.

SR-116220 · Issue 168848

Report drill downs for embedded summary charts open in a new window

Resolved in Pega Version 7.1.7

If a Summary View chart has a drill down to another summary view and then to a list view, when the section is launched, clicking on the pie of a summary chart in the portal gets drilled down to the next level. However, when the chart was maximized (opened in a pop up), it was not drilling down. This was traced to the way actions were configured: when reports were maximized, the main window was set to the parent window and drilling down refreshed the main window and not the maximized window. To remedy this, report drill downs now open in a new window instead of modifying the parent window.

SR-116242 · Issue 171896

Work item correspondence loading fixed for IE11 Enterprise

Resolved in Pega Version 7.1.7

When trying to view correspondence attached to a work item, using IE11 in Enterprise mode, an error "Error: Loading Open Authoring Control" is generated. This was caused by the Open Authoring ActiveX control APIs used by the correspondence viewing functionality: the currently used method of verifying that an ActiveX control has been successfully loaded into the HTML page was not working in IE11 Enterprise mode, and has been updated.

SR-116272 · Issue 168880

Java error resolved for Smartinfo in list view

Resolved in Pega Version 7.1.7

A JavaScript error was being generated in IE8 after viewing the Smartinfo popup with a list view. This was caused by calling the focus API on top of an invisible element, and has been fixed.

SR-116286 · Issue 168017

Corrected a race condition with Lock Manager

Resolved in Pega Version 7.1.7

In some cases, attempting to open an existing Work Object that was assigned to a workbasket with a SLA on it generated the error "The flow this assignment corresponds to has been removed". This was due to a race condition with the Lock Manager where two threads attempted to update an instance at the same time, and has been fixed.

SR-116300 · Issue 167205

Added display expansion capabilities for accessibility mode

Resolved in Pega Version 7.1.7

Previously, expanding displays with "+" in the listview category headers required a mouse click. An enhancement has been added to additionally allow use of the enter key at this location to expand and display the attachments of that category type (Notes, Files, Emails, etc.).

SR-116300 · Issue 169067

Added display expansion capabilities for accessibility mode

Resolved in Pega Version 7.1.7

Previously, expanding displays with "+" in the listview category headers required a mouse click. An enhancement has been added to additionally allow use of the enter key at this location to expand and display the attachments of that category type (Notes, Files, Emails, etc.).

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