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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D91344 · Issue 560627

Resolved PageCannotBeSerializedForPassivationException in logs

Resolved in Pega Version 8.1.9

The exception "One or more properties could not be serialized during passivation and have therefore been lost. They will not be available on activation. Please ensure that all property data is Serializable" was observed in the logs. Investigation showed there was an HTML fragment in 'pzGridOpenAction' that was adding non-serializable properties to the clip board. This did not cause a functional issue, but has been resolved by modifying the way the system obtains and reuses the class definition.

SR-D91964 · Issue 551093

Negative values in optimized table filters show markup

Resolved in Pega Version 8.1.9

HTML markup was shown in the filter popup when Number control was used in a Table cell and there were negative values in the cells at runtime. This was traced to work done on template grid filtering, and has been corrected.

SR-D92571 · Issue 553116

Corrected ReportBrowser refresh section

Resolved in Pega Version 8.1.9

After bringing up the popup menu on a report shortcut in the report viewer and then dismissing it, the gear icon on the shortcuts in the upper section of the report browser stopped responding. This has been resolved by updating the system to refresh the pyReportBrowserInner section instead of pyReportBrowserAll.

SR-D99100 · Issue 564381

Character counter updates correctly with RDL refresh section

Resolved in Pega Version 8.1.9

When using a repeating dynamic layer with a refresh section, the text area character counter was not accurate. This was traced to the system sourcing server-side metadata for the remaining character count and refresh section updating the same remaining count to all textareas. This has been corrected by recalculating the count for each template rendering of textarea so that it works correctly inside templatized repeating structures.

INC-128279 · Issue 591379

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.1.9

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding DOM manipulations for all layout groups.

INC-148853 · Issue 609319

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.5.3

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" Temp:01-01-01 for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

INC-151662 · Issue 626578

Handling added for application which includes production ruleset

Resolved in Pega Version 8.5.3

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved by updating the logic to account for the scenario where an application includes a production ruleset.

INC-151669 · Issue 618041

Formulas corrected for GenerateExcelFile

Resolved in Pega Version 8.5.3

After upgrade, using pxGenerateExcelFile to generate an Excel file resulted in some formulas and values not displaying. This scenario used an Excel template with two tabs - one showing direct page values and the second displaying the calculated values of first sheet. In the exported file, the formula was not getting evaluated unless and until the cell was activated with the enter key. This is a known limitation, and a temporary solution has been made here to add parameters that force the formula evaluations on the saved Excel document when editing is turned on. A more complete solution will be included in the next patch release.

INC-153697 · Issue 625984

Dragon successfully navigates to user profile icon

Resolved in Pega Version 8.5.3

Attempting to navigate to the user profile icon when using Dragon software was not working. This is an issue with how Dragon interacts with the "< I >" element operator icon, and has been resolved by replacing "< i >" with a button and appropriate aria label.

INC-155401 · Issue 630448

Circumstance Definition rules save correctly

Resolved in Pega Version 8.5.3

After upgrade, attempting to save any circumstance definition that used multiple "or" conditions consistently failed during conflict detection. This was an inadvertent side effect of work done to resolve an out of memory error and has been resolved by modifying the Rule-Declare-!testConsistency java step:"int numRows = numOrs;" to"int numRows = numSubRows;".

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