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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B77020 · Issue 326989

Help file update to clarify Precondition exceptions do not have error handling

Resolved in Pega Version 7.3.1

The rule-/rule-obj-/rule-obj-activity/stepstransition help file documentation has been corrected to indicate the Exception handling does not cover any conditions that might occur in the precondition.

SR-B15150 · Issue 286741

Online help updated with current reindexing utility information

Resolved in Pega Version 7.3.1

The online help files have been updated to remove references to deprecated activities for reindexing declarative indexes. Information has been added for the currently supported utility, the column populator tool (prpcUtils or prpcServiceUtils) with expose option and 'expose.reindex=true', that specifically regenerates declarative index content.

SR-B74088 · Issue 324942

Enhancement for Optimizing Packaging during full & delta sync

Resolved in Pega Version 7.3.1

As part of an enhancement for more contextual, optimistic packaging algorithm in certain conditions, packaging can be optimized based on a setting available at the case type. For example, most Field Service applications where offline capability is heavily used don't have or need the ability to instantiate or create new cases, but rather work on existing assignments routed to the agents. Some sites have the additional constraint where the case types or the flows within a case type may be large in number and dynamically created, which means the first full sync will just not be sufficient for the user to work on later created assignments. This has an adverse impact on the performance of the full sync and the first login time. The following changes have been introduced: - On delta sync - if a new work item ( of new case type which is not there during full sync packaging ) is added to work list. All the dependent rules of this new case type will be packaged and sent to HC. Added an checkbox in the case type rule "Only offline when in user's worklist" which will be visible only when "Enable Offline" is checked. - Provided a new when rule pyPackageAssignmentFlows which is set to false by default. When the true, all the case type with "Only offline when in user's worklist" will have selective flow packaging. - Create a class structure with a page group to hold full packaging and optimized packaging Application.pyOfflineCaseTypes("full") Application.pyOfflineCaseTypes("optimized") Above properties are populated in pzGetStartingFlows activity which is ran on delta sync and full sync. - Flows that are created in the case with "Only offline when in user's worklist" check are listed in pzDataSyncGetworkList which will be packaged during delta sync. The flows are listed for packaging if there is any Work Object created, flow is retrieved from the Assignment's pzInsKey key, and Flow key is built. Changes are made in the PackageRuntime.java to iterate the flow and perform packaging.

INC-120450 · Issue 561743

Configure view finds existing calculations for properties

Resolved in Pega Version 8.4.2

Modifying a property to ‘calculated: Readonly’ by creating declare expression inside a fieldgroup list (which was created in the data model and refers to a datatype) while adding the fieldgroup list property by selecting from the field in the configure view of a step was not reflected when adding the same list type property inside another step of configure view. Declare expressions were created with page context for embedded fields by default in configure view, but Declare expressions have recently been enhanced and no longer expected to use page contexts. Because Configure view continued to use page contexts, this resulted in calculations that existed not being picked up. This has been resolved by configuring view handling for page list fields specifically to not create new calculations with a page context. Detection of calculations has also been updated to not check for page context to match the recent Declare expression enhancements.

INC-120472 · Issue 571437

Corrected date display on export to Excel

Resolved in Pega Version 8.4.2

Reports which have visible date and Date time properties or values displayed correctly when viewed in PEGA, but when the data was exported to Excel the values were converted to GMT time. Due to this the date fields (with no time stamp) were showing the date less by one day in Excel. This has been corrected.

INC-123033 · Issue 561388

Updated logic for delegating when the RARO exists

Resolved in Pega Version 8.4.2

When trying to delegate a Data Type, the validation error "Update Record Failed: This record is non-versioned and already exists and can not be moved to a different ruleset" appeared. Because data type delegation is dependent upon the existence of a RARO for the delegated data type, when delegating the ruleset of the RARO to accessgroups with the same roles the code was attempting to update the RARO. Updating the RARO determines if the Ruleset of the RARO is unlocked. If the ruleset is locked, then the logic attempts to select a new ruleset, but the RARO cannot be moved to a new ruleset. To resolve this, the logic has been updated so that if the RARO exists, the system will not try to create a new instance.

INC-125822 · Issue 566312

Agile Studio correctly embedding attachments

Resolved in Pega Version 8.4.2

Attachments were not being included in Agile Studio documents for backlogs and sprints as expected. This was traced to the third-party jar "jsoup", which was converting the parameter PegaDocumentObject to pegadocumentobject, causing a mismatch. This has been resolved by adding a check that will replace the converted name with the correct one.

INC-78420 · Issue 566792

Documentation clarified for pxGenerateExcelFile with template values

Resolved in Pega Version 8.4.2

Using Export to Excel created the document, but pxGenerateExcelFile was not replacing template values in the generated output file. To improve the clarity of the necessary configuration, the documentation for pxGenerateExcelFile has been updated to include an example of the usage:This can be used anywhere in platform to export excel file. E.g. - export stories, specifications, requirements etc. Example Usage of properties in template: {.pagelist().property input}\n{.property input}

SR-D91834 · Issue 554426

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.4.2

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

SR-D92158 · Issue 555085

App Studio performance improvements

Resolved in Pega Version 8.4.2

In order to improve performance for opening data models, submitting changes, and opening views in App Studio, pzShowDataTypeInExpress has been modified to remove a readonly condition that caused a database query for every row.

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