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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B34004 · Issue 276857

New config added for tuning PropertyInfo threads on high-load systems

Resolved in Pega Version 7.3

In order to resolve an issue with blocked threads due to contention while getting PropertyInfo objects from the dictionary during periods of extremely heavy loads, the new config setting "cache/dictionarycache/reduceContentionGetPropInfo" has been introduced. This config will default to false to preserve the current performance functionality; setting it to true will change the behavior to acquire locks on smaller blocks of code instead of bigger blocks to reduce contention.

SR-B34026 · Issue 292199

Added check for offline case to avoid unsupported refresh

Resolved in Pega Version 7.3

Refresh other section is not supported in offline case, but was generating a Null Pointer Exception in the logs. This has been fixed by adding a check that will not generate the java code for Data transform for refresh other section in an offline case.

SR-B34134 · Issue 283868

Bulk upload logic improved for SAI contact creation

Resolved in Pega Version 7.3

While bulk uploading a Contact in Sales Automation for Insurance, if the Contact BU template had empty space in the pyID column. the Contact's Individual account and C2A link were not getting created. This was because the bulk upload column needed to be trimmed in the bulk upload process to take the pyID as empty or null, and the logic has been updated to check whether the provided id is empty or not.

SR-B34135 · Issue 291962

Existing Org Names used in new layer

Resolved in Pega Version 7.3

In the Advanced configuration section, existing Organization Names were not being used while creating a new framework on top of an existing framework/application. This was an issue with the framework ruleset prerequisite preparation logic incorrectly setting the ruleset version for the dependency of the framework integration ruleset, and has been fixed.

SR-B34274 · Issue 291209

Improved offline decision shape handling for GoToPreviousTask

Resolved in Pega Version 7.3

The skipFlow condition in handleNotAFlowAndNotDisplayableShape function in the pzpega_process_engine rules has been updated to better handle offline use of customized GoToPreviousTask decision shapes.

SR-B34642 · Issue 298361

Fixed Guided Tours for IE

Resolved in Pega Version 7.3

"Guided Tour" in Internet Explorer was only running one page per an operator session, then logging a "Permission denied" error in the JS console for other times when it did not run. This was due to an exception while launching findAndClosePopOver and has been fixed.

SR-B34666 · Issue 292398

Start/End calculation corrected in OutlookAddInCaller ActiveX DLL file

Resolved in Pega Version 7.3

The Start DateTime and End DateTime calculation in the Pega OutlookAddInCaller ActiveX DLL file has been corrected to ensure accurate detection of busy/available.

SR-B34978 · Issue 292494

Source Page context preserved

Resolved in Pega Version 7.3

In RuleDeclareUtil.determinePageContextClass, the pageContextClass is getting overridden by the class of the property mentioned in the pageContext property. This was an error in ensuring no null values were passed, and has been resolved with a check for the value in pageContextClass; if the value is already present, pageContext will not override the pagecontextclass value.

SR-B35050 · Issue 292342

Repaired BIX extract rule filters

Resolved in Pega Version 7.3

pyFilters that existed in rule XLM on check-out were being removed automatically after check-in, causing several runtime problems. This was an unintended consequence of an enhancement that added additional BIX SQL filtering capabilities that were more in line with the other platform modules such as ReportDefinition, and has been fixed.

SR-B35050 · Issue 293637

Repaired BIX extract rule filters

Resolved in Pega Version 7.3

pyFilters that existed in rule XLM on check-out were being removed automatically after check-in, causing several runtime problems. This was an unintended consequence of an enhancement that added additional BIX SQL filtering capabilities that were more in line with the other platform modules such as ReportDefinition, and has been fixed.

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