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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D26785 · Issue 495893

Corrected error when persisting temporary work object

Resolved in Pega Version 8.3.1

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D37415 · Issue 508966

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.3.1

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D43783 · Issue 509907

Comments explicitly excluded from generated ruleset under localization

Resolved in Pega Version 8.3.1

A generated URL link from Correspondence Fragment (WorkLink) which was saved in Pega-ProCom_ja was incorrect due to an incomplete URL. The ruleset Pega-ProCom_ja is not provided from the platform, but is generated when using localization. In this case, a comment fragment was included in the rule when it was generated, causing the issue. To resolve this, comment handling has been updated to ensure it's not included when generating the rule.

SR-D38053 · Issue 508224

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.3.1

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

SR-D40685 · Issue 508809

Custom routing configured in early Pega versions will be mapped to custom on upgrade

Resolved in Pega Version 8.3.1

After upgrade, a configured custom routing option under assignment properties was missing in all assignments. This has been resolved by updating pzUpdateRouting with a condition that will take assignments configured in Pega 6 versions and map them to 'custom'.

SR-D18726 · Issue 501388

Application quality page retains info on reopen

Resolved in Pega Version 8.3.1

When the application quality page was accessed for the first time the page displayed all the data properly, but if it was closed and then opened again all the counts were blank. This was traced to an issue with converting the date from the client to the database, and was seen when the Oracle database had date filed as key and type date. The issue did not occur if the type was varchar2. To resolve this, the system will use obj-open-by-handle instead of obj-open while fetching the details of AQD.

SR-D26334 · Issue 495319

Restore delegated rules short description header

Resolved in Pega Version 8.3.1

For delegated rules like SLA/Correspondence, the short description was not getting displayed in the header. This was an unintended side effect of work done on automation rule capabilities, and has been resolved by restoring the layout visibility condition pzDelegateHeader in pzRuleFormKeysAndDescription.

SR-D27041 · Issue 499045

Manual value group addition support available

Resolved in Pega Version 8.3.1

In a test case created for a data transform containing a value group property, that value group property could be added by clicking the + sign in the left pane of the test case, but a value group property could not be added manually by clicking the add row button. This has been resolved by adding support for manually adding value list/value groups. The activity steps which were using @java function have also now been replaced with a getproperty function.

SR-D28985 · Issue 498014

Improvements made to Excel data import handling for decision tables

Resolved in Pega Version 8.3.1

On importing an Excel file into a decision table, the values modified in Excel were getting updated even though the rule was checked in after the import. Investigation showed that the API which handled converting the imported Excel file for use on the clipboard was defaulting to save actions if the rule was not checked out or in private edit before the import. In order to prevent future issues, the following changes have been made in this area: The "Import" button will be enabled only after clicking on checkout button, and discarding the checkout will also discard any imported values. When checkout for the rule set is disabled, only the save option will be displayed on the decision table. When the import button is visible and enabled, imported values will not be preserved if Actions -> Refresh is used before saving. When rulesets are disabled, the decision table can only be private edited and at that time the save and import buttons will be visible. When private edit is visible, the import button will be in a disabled state.

SR-D32035 · Issue 504704

Save Button for Delegated rules is displayed correctly

Resolved in Pega Version 8.3.1

The save button for delegated rules was displayed in a truncated shape. This has been corrected by removing the split-left style from all of the buttons that are intended to be standalone and not have a drop-down actions menu.

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