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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90400 · Issue 563188

Explicit parent added for descendants in subreport to correct summary

Resolved in Pega Version 8.4.2

When using a Report Definition with a Summarize column and a subreport with join class, it was not considering implementation class work objects. As a result, the prepared values were only partially computed. This was traced to the SubReport in SetQuery not having reference to a parent for the descendants classes, and has been resolved by explicitly setting the parent value.

SR-D98736 · Issue 563546

Report Definition returns ElasticSearch with parameter in the filter

Resolved in Pega Version 8.4.2

When using a parameter reference in the filter of a Report Definition with a datapage sourced by a Report Definition, ElasticSearch did not return any results if the checkbox "use null if empty" was selected for the filter, but unchecking this checkbox caused a severe warning. Investigation showed that when the checkbox was selected and there was no default value provided for the parameter in the Report Definition, the query formed had no check for a parameter value and the value in the datapage was ignored. This was traced to the operator in the Report Definition filter being overridden during the Report Definition save with the operator type changing from EQUALTO to ISNULL. This has been resolved by adding code changes to verify whether the Report Definition is in validation mode before applying changes.

SR-D81496 · Issue 547171

Data Social tag class FTS index query improvements

Resolved in Pega Version 8.4.2

A query intended to select from the link tag table to see if any cases were linked to the tag in question and then index the tag change was causing performance issues. Investigation showed that checking tag associations during FTS indexing fetched all matching rows from the table even though one was sufficient. To resolve this, the query will be created with max result count = 1, fetching up to 2 rows from the table.

SR-D91949 · Issue 552173

Improved search for instances with null property values

Resolved in Pega Version 8.4.2

OneOf filters for a newly introduced property were failing when applied to elasticsearch query. Investigation showed that because a property is created only when the system encounters an instance with a non-empty value for the first time, none of the instances had a value for this property and hence mapping was not generated in elasticsearch. To facilitate searches, an update has been made that will populate a value in one of the instances belonging to the class type so that elasticsearch mapping is generated during indexing of the instance.

SR-D93561 · Issue 558675

Report Definition now searches encrypted properties

Resolved in Pega Version 8.4.2

When using a section in table sourced from a report definition where one of the filter condition properties used was an encrypted property, running the report gave the correct result based on the filter condition but running the case and passing the encrypted property as a parameter to search did not produce the correct result. No data was displayed in the table sourced from the report definition. Because the encryption was done on the parameter string but not the value referenced by parameter, when a report definition is used as a data source for a table, the filter applied on an encrypted property is dropped in the final SQL statement that's generated, leading to incomplete or wrong results to the report. This has been resolved by moving the encryption logic to RuntimeResolver.

SR-D39972 · Issue 513459

UpgradeOnOpen updated to use property set

Resolved in Pega Version 8.3.2

After upgrade, using the revalidate & save wizard on MapValue rules (Rule-Obj-MapValue) generated null pointer exceptions in the tracer file and rules failed with bad status. This was traced to changes made in the Java step of UpgradeOnOpen that used the getReference() method, and has been resolved by updating the UpgradeOnOpen activity in the Rule-obj-Mapvalue class to use property set.

SR-D41207 · Issue 512086

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D42451 · Issue 518066

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.3.2

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

SR-D43912 · Issue 509736

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D45608 · Issue 519900

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.3.2

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

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