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Resolved Issues

View the resolved issues for a specific Platform release.

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B72669 · Issue 326687

FinishAssignment updated for offline mobile reports

Resolved in Pega Version 7.3.1

When a submitted report was saved in offline mode and then retrieved from the client store, the system seemed to only retrieve the N-1 version of the work object. Analysis showed that the call to open the object after being submitted only opened the first transaction and not the last transaction recorded for the case, and the issue was traced to Finish Assignment not saving the updated work-object to the client-store. To fix this, the system will call saveWorkAndAssignment in gotAFlow defined inside finishAssignment when "no next action".

SR-B66139 · Issue 316025

Localization fixed for report name place holders

Resolved in Pega Version 7.3.1

The Report Category Name Place holder was not being localized if it contained special characters. Handling has been added to correct this.

SR-B66454 · Issue 316846

Support added for filtering labels in Join

Resolved in Pega Version 7.3.1

When class join was used in a report and the property used for filtering was a SinglePage property of the join class, then the label was not coming up in the Report Filter section. This was due to filtering labels not being shown when Join is used, and support for this has been added.

SR-B71969 · Issue 326817

Date fixed for Export to Excel

Resolved in Pega Version 7.3.1

Dates were not being formatted correctly on Export to Excel of a report definition. This was due to an error in exporting just the date field that was not previously considered when repairing the date/time function. To fix this, Export_Date_RD has been updated to export the date in a consistent manner that Excel will understand (similar to how its being done in pzExport_Datetime_RD).

SR-B73478 · Issue 325315

Chart date column duplication resolved

Resolved in Pega Version 7.3.1

Report definition charts were displaying duplicate date columns when the operator time zone was set to "Europe/London". To correct this, the system will conditionally set the time zone only when it's a datetime when normalizing the data.

SR-B73531 · Issue 325518

Missing check added for "Column Command Menu" on summary type report

Resolved in Pega Version 7.3.1

For a summary type report, the column command menu was still displayed even though the "Enable Column Command Menu" was unchecked on the report definition Report Viewer tab. This was due to a missing check for "Enable column command menu" before adding the showReportRCMenu onclick event, and has been fixed.

SR-B74586 · Issue 325692

Fixed save-as for RD with sub-report and join

Resolved in Pega Version 7.3.1

A save-as for the existing Report Definition rule :USCANSaleEstimate was not working for a new ruleset version. This was an issue with an existing RD that had a sub-report and was joined by a column in the sub-report that was a function, and pzGenerateMsgForUderDefinedFunctions has been modified to correct this.

SR-B76880 · Issue 326010

Repeat grid filtering option fixed for Microsoft Internet Explorer 11

Resolved in Pega Version 7.3.1

The repeat grid populated when running report definition was prompting for the filter of the data properly in Microsoft Internet Explorer 11, but no action was performed when clicking on it. This was an issue with missing navigation rule changes, which have been added.

SR-B74088 · Issue 324942

Enhancement for Optimizing Packaging during full & delta sync

Resolved in Pega Version 7.3.1

As part of an enhancement for more contextual, optimistic packaging algorithm in certain conditions, packaging can be optimized based on a setting available at the case type. For example, most Field Service applications where offline capability is heavily used don't have or need the ability to instantiate or create new cases, but rather work on existing assignments routed to the agents. Some sites have the additional constraint where the case types or the flows within a case type may be large in number and dynamically created, which means the first full sync will just not be sufficient for the user to work on later created assignments. This has an adverse impact on the performance of the full sync and the first login time. The following changes have been introduced: - On delta sync - if a new work item ( of new case type which is not there during full sync packaging ) is added to work list. All the dependent rules of this new case type will be packaged and sent to HC. Added an checkbox in the case type rule "Only offline when in user's worklist" which will be visible only when "Enable Offline" is checked. - Provided a new when rule pyPackageAssignmentFlows which is set to false by default. When the true, all the case type with "Only offline when in user's worklist" will have selective flow packaging. - Create a class structure with a page group to hold full packaging and optimized packaging Application.pyOfflineCaseTypes("full") Application.pyOfflineCaseTypes("optimized") Above properties are populated in pzGetStartingFlows activity which is ran on delta sync and full sync. - Flows that are created in the case with "Only offline when in user's worklist" check are listed in pzDataSyncGetworkList which will be packaged during delta sync. The flows are listed for packaging if there is any Work Object created, flow is retrieved from the Assignment's pzInsKey key, and Flow key is built. Changes are made in the PackageRuntime.java to iterate the flow and perform packaging.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

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