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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B6904 · Issue 278482

Ensure CallVirusCheck is called only after populating data in UploadedFilePage

Resolved in Pega Version 7.3

Pega 7 provides the out-of-the-box extension activity Data-WorkAttach-File.CallVirusCheck which is intended to be customized with virus checking functionality to check the content of uploaded files. However, placing the activity too early in the customized process meant the check would not be correctly performed. To correct this, CallVirusCheck and the subsequent Property-Set-Messages steps have been moved to the end of the @baseclass.pzFileUploadGadget activity to ensure the existing java step populates file information on the UploadedFilePage and makes it available for the CallVirusCheck activity.

SR-B7355 · Issue 277915

Actions visible in Perform harness for cases without active assignments

Resolved in Pega Version 7.3

When a stage configured with SLA did not have any active assignments, local actions could be launched from the Review harness but were not visible in the Perform harness. This was caused by the handling for cases without active assignments: virtual assignments are used to process the stage/case wide local actions, but the name of the virtual assignment page was not set and therefore not available later to fetch the local/flow actions. To resolve this, the assignment page name will be checked and set if it is empty.

SR-B7620 · Issue 290018

PopulateCaseContents activity updated

Resolved in Pega Version 7.3

The PopulateCaseContents activity has been updated to better handle missing or empty properties to ensure the flow name and RefObjectClass values are populated properly.

SR-B7621 · Issue 278634

Activity created cases open correctly

Resolved in Pega Version 7.3

When a case was created through an activity, an error was generated when opening the case and clicking to open assignment. This was traced to an incorrect page name being passed if the primary page was different, and has been resolved by modifying the CompleteAssignment activity Step 19 to check the precondition of Page name.

SR-B8696 · Issue 279855

Support added for FCM GetNextWork

Resolved in Pega Version 7.3

When using Federated case management (FCM) to get next work, the work object pulled was not assigned to the operator. This was due to the implementation of FCMR not supporting the moving of workbasket assignments to worklist through get next work. To support this use, the following functions now accept extra parameters as last param: FCMRGetNextWork FCMRGetNextWorkItem FCMRProbeNextWorkItem This will enable distinguishing between normal GNW and federated GNW, and it is possible to override any py rule call MoveToWorklist.

SR-B9998 · Issue 279141

Improved handling for apostrophe in email addresses

Resolved in Pega Version 7.3

In order to improve mail handling, the system will now only remove the the starting and ending apostrophe in an Email address and will not strip apostrophes in the middle of an address.

SR-D23239 · Issue 499591

Support added for multi-operator SAML logins

Resolved in Pega Version 8.4

When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D18725 · Issue 488208

OrgUnit delete works as expected

Resolved in Pega Version 8.4

After creating two organization units such as Unit1 and Unit11 on the same level and mapping one operator to Unit11, attempting to delete Unit1 resulted in an error indicating the operator had to be deleted first even though unit1 had no operator associated with it. This was traced to Obj-List performing a 'like' check instead of exact match check for the deletion, and has been resolved by updating the ValidateDelete activity to do obj-browse instead of obj-list.

SR-D19999 · Issue 488268

Logic updated for displaying email attachments

Resolved in Pega Version 8.4

Once an Email had been sent with attachments, additional attachments could be added to the work object at a later time and would show up when the work object was opened as if they had been part of the original transmission of the message. This was traced to the logic not accounting for for the state of the data-corr-email object and showing all the work object attachments as sent as part of the email irrespective of when the attachment was added. To resolve this, the system has been updated to save all the attachment keys that are sent as part of the email on the data-corr-email instance and use that property while retrieving the list of attachments sent on the email. If the attachment is deleted, no hyperlink will be shown but instead a message on hover on the attachment memo will note that the attachment was deleted and not available for download.

SR-D22415 · Issue 493442

Enhancement added to expose BrowserAttachmentTypeTable

Resolved in Pega Version 8.4

By default, the inline view of PDF files appears with the thread name visible. An enhancement has been made to expose pzBrowserAttachmentTypeTable as a py rule: when the DT is overridden such that return is false for PDF, the inline view is not displayed but instead the PDF is downloaded when clicked.

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