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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B44278 · Issue 302830

MT guide updated for rules blocking/restriction

Resolved in Pega Version 7.3

The MultiTenant guide has been updated to clarify what causes rules to be blocked or restricted and the possible consequences of unrestricting rules.

SR-B48780 · Issue 305215

Oracle/Unix documentation updated with JDBC instructions for urandom instead of random

Resolved in Pega Version 7.3

The Install/Upgrade guides have been updated to reflect that recent changes to Oracle have created the requirement of forcing the JDBC driver to use /dev/urandom instead of /dev/random to improve security as well as connection open and close performance. The guide now recommends customers running Oracle on Unix do one of the following: 1. Update $JAVA_HOME/jre/lib/security/java.security to use securerandom.source=file:/dev/./urandom 2. Set system property -Djava.security.egd=file:///dev/urandom

SR-B8847 · Issue 278000

FCM/FCMR documentation updated

Resolved in Pega Version 7.3

The documentation on the PDN for installing and configuring FCM 7.12 has been updated for FCM and FCMR.

SR-B8898 · Issue 279449

Reference to outdated property removed

Resolved in Pega Version 7.3

When building a system with WebSphere 8.5.5, DB2 10.5fp7 and Java 8, creating the environment and testing the connection on its datasource produced the warning: "DSRA8200W: DataSource Configuration: DSRA8020E: Warning: The property 'progressiveLocators' does not exist.". This was traced to a code fragment left after that property became unsupported which has now been removed.

INC-127591 · Issue 564820

isAuthenticated checks trimmed for Performance Improvement

Resolved in Pega Version 8.4.2

In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.

INC-127859 · Issue 564621

Email image retrieval switched to Lazy Load

Resolved in Pega Version 8.4.2

In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.

INC-127891 · Issue 564728

Added check for redirects when getting images from S3

Resolved in Pega Version 8.4.2

When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.

INC-128164 · Issue 567430

Resolved CommitError when trying to send email

Resolved in Pega Version 8.4.2

An error related to email was intermittently encountered while working on a case. This was traced to a local setting for Rule-ObJ class that set a read-only privilege, which appeared to have conflicted with the expected permissions around email template saving. This was an unexpected use case, and has been resolved.

SR-D87188 · Issue 551351

Mentioned user in Pulse correctly converted to hyperlink

Resolved in Pega Version 8.4.2

In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.

SR-D87412 · Issue 563229

Support added for multi-language email parsing

Resolved in Pega Version 8.4.2

Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages; to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.

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