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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-127820 · Issue 192785

Stage processing refined for casetype launch

Resolved in Pega Version 7.1.8

If SLA was configured for the case type (case wide SLA) it caused the exception "Reconcile inconsistency in stage processing" once the SLA was triggered. This error also occurred when the flow was run on a modal dialog. This was caused by the pxStageFlowID not being set on the pxFlow of the custom flow being called from the SLA. Any flow started backdoor -- via activity, SLA, subprocess, etc -- should not be considered part of the stage processing, and the code has been updated to ensure flows that are not started in the context of the casetype or stage are no longer logged as part of stage history and do not go into stage flow end processing.

SR-127961 · Issue 192637

Corrected reference name for doc attached to work object by CreateMergedWordDoc

Resolved in Pega Version 7.1.8

When using the CreateMergedWordDoc flow action to create a document and attach it to the Work Object, the display showed the label used in "pyNote" as the document name. However, opening the document opens it under the category name. This was caused by a mismatch in the handling and has been corrected.

SR-128178 · Issue 192632

DataOnly upgrade modified to handle pr_data_products tables

Resolved in Pega Version 7.1.8

Running the upgrade.bat dataOnly true to upgrade the data schema failed while trying to insert values into the pr_data_products table. Promoting upgraded rules schema to higher environments and then upgrading the data schema is a supported upgrade procedure, but the dataOnly upgrade did not take this into account. The system has been updated such that when migrating post upgrade, it will not migrate pr_data_restore and pr_data_products tables and will fail if there are uncommitted hotfixes.

SR-128285 · Issue 193082

Added handling for column size mismatch on Oracle import

Resolved in Pega Version 7.1.8

When upgrading versions of CMF, errors were generated when importing the Pega jar file. The exported schema has pyAccessibility and pyBrowserSupportLevel datatypes as "integer" with size 10, but on the target Oracle database the same column was defined as Number with default precision and scale (0, -127). While importing, the logic checks for column compatibility and was generating an alter statement based on this scale mismatch. This has been resolved by modifying the system to detect that the metadata is returning the new style of NUMBER column metadata handling it correctly.

SR-128433 · Issue 194694

Added template to handle certificate needed by Word MacroManager

Resolved in Pega Version 7.1.8

Because the Word macrocode must be signed with a current certificate, a Signed and timestamped template has been added.

SR-128475 · Issue 194266

DB Trigger logic refactored for better vw table syncing

Resolved in Pega Version 7.1.8

There are many times in customer environments where for whatever reason the database triggers are disabled for a period of time and thus the vw table gets out of sync. Typically in that case the triggers are reenabled and a statement like "update pr4_rule_file set pzinskey=pzinskey" is run to get the vw table populated correctly. However, if the system was being upgraded the statement would update an existing row in the vw table but it would not add any missing rows to the vw table during migration. To ensure that all rows are handled correctly, trigger logic has been completely refactored for 7.1.8.

SR-128580 · Issue 199345

Localization added for Audit screen

Resolved in Pega Version 7.1.8

Localization was missing from the 'Complete Task' section of the Audit screen. This has been added.

SR-128620 · Issue 193739

MapCases error resolved with blank page check

Resolved in Pega Version 7.1.8

The MapCases function was generating sporadic errors at a Wait Shape or after Updatestatus that required a logout/login before it was possible to proceed with the Case. MapCases runs tools.findPageByHandle(coverinskey) which can lead to an empty page being returned by the engine if one exists, leading to this error; a blank page check has been added that will then use the default work page if the cover key is empty.

SR-128932 · Issue 194789

Added support for -x and -y parameters to ApplicationBundle import

Resolved in Pega Version 7.1.8

Previously, the use of the -x and -y parameters in the command line utility prpcUtils only worked with PegaArchives and not ApplicationBundle archives. In order to facilitate automation, the app bundle command line import command now honors the -x (override) and -y (skip) import parameters, and these options will be passed along to any nested par files.

SR-129211 · Issue 195705

Ensured expected deadline priority styling in workbasket

Resolved in Pega Version 7.1.8

The WorkBasket summary for the current WorkGroup on the Case Manager Portal was going straight from "normal" (green) styling to "urgent" (red) styling once one of the assignments in the WorkBasket went past Goal but had not yet passed Deadline. The intended behavior should show a "medium" styling until such time as one or more of the assignments is past Deadline. Once past Deadline, the styling should then be "urgent". The incorrect benavior was caused by an ordering problem in the Deadline and GoalTime columns, and code has been inserted to ensure proper behavior.

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