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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D50137 · Issue 528824

Resolved loop causing search to fail

Resolved in Pega Version 8.4

After upgrade, searching for a case caused node failure. This was traced to a system loop when trying to remove duplicate workpool classes and has been resolved by updating the pyPopulateWorkPoolsAndClassesForTagsSearch activity to remove extra looping on workpool classes in step 3. In addition, a new 'when' rule pyIsTagSearchEnabled has been added: the pySearchWrapper activity will only search tags when this rule is true.

SR-D50584 · Issue 518450

Security added to retrieving operator list by URL extension

Resolved in Pega Version 8.4

It was possible to append information to the application URL which allowed an unauthenticated user to find a list of operators. This has been corrected, and will now result in the message "There has been an issue; please consult your system administrator."

SR-D50725 · Issue 516515

Page cleanup processes updated to facilitate Pulse Task creation

Resolved in Pega Version 8.4

Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.

SR-D53266 · Issue 516397

Synchronization continuation updated so mobile attachments properly preview

Resolved in Pega Version 8.4

Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.

SR-D55559 · Issue 520973

Setting added to allow commas in bulk upload survey questions

Resolved in Pega Version 8.4

Questions uploaded in bulk to Survey Designer were delimited by comma, potentially causing an issue when an option itself contains a comma. Because this is a hard-coded Excel template value, this has been addressed with the addition of an extension where delimiter values can be configured and overridden.

SR-D22505 · Issue 493366

Circumstancing template and definitions assembly modified to avoid calling RD

Resolved in Pega Version 8.4

After deploying a new rollout, errors such as "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION" and "You lack access required to execute RULE-OBJ-ACTIVITY RULE-OBJ-REPORT-DEFINITION" appeared. Investigation showed that during an unauthenticated session, executing Report Definitions or accessing database (with securityCheck enabled) are not allowed. When someone wants to use circumstanced rules during the custom authentication process, and if the circumstancing rules are not assembled yet, then assembly of the circumstanced rules triggers the assembly of circumstance template and definitions. During this process the system used Report definition, but since execution of RD is not allowed without authentication the assembly was failing. This has been resolved with two changes: the MergeDefintions activity which is invoked during assembly of CircumstanceTemplate : database.open() has replaced the pxRetrieverReportData activity (which invokes RD to fetch circumstances definitions), and the GetAllDefinitionRows activity which is invoked from MergeDefinitions : database.open has replaced Obj-open in step 3.

SR-D24900 · Issue 503875

Security update for RequestMap error logging

Resolved in Pega Version 8.4

In HttpAPI, the RequestMap contains Cookie information. In error conditions, this map gets logged. An update has been made to ensure that the Cookie value is not logged if there is an error.

SR-D27644 · Issue 497614

Uploaded attachments will receive a unique name to prevent overwriting

Resolved in Pega Version 8.4

An issue with an incorrect file being attached to a work object was traced to overlapping processes. When files are uploaded, they are first saved to common HDD directory and then read into memory and deleted from the HDD area. Files will overwrite other file carrying the same name, which is a problem if the first file is not completely uploaded and is waiting in the common directory and some other file with the same name is uploaded on top of it. To resolve this, an update has been made to ensure file names are appended with a unique identifier to distinguish between files carrying the same names and keep them from overwriting each other.

SR-D28083 · Issue 512937

DeleteOrphanStaticContent CacheConfigID populated on node startup

Resolved in Pega Version 8.4

The pzDeleteOrphanStaticContent activity which triggers to clear cache was unable to clear the files in the static content folder and in the database when the files were more than one week old. In order to correctly cleanup old static content, pzAsmCacheConfigID must be populated in py_sys_statusnodes. However, when SystemNodesDAO was introduced to populate pr_sys_statusnodes, pzAsmCacheConfigID was not populated. To resolve this, pzAsmCacheConfigID is now populated on node startup when node information is added to pr_sys_statusnodes.

SR-D28184 · Issue 497168

Verbose debug logging removed from LockUtils

Resolved in Pega Version 8.4

Verbose debug logging that had been added to the "LockUtils" class to print when the lock was acquired or released and include the associated stacktrace has now been removed as it interfered with diagnosing locking issues when threads were getting blocked.

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