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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-127809 · Issue 192785

Stage processing refined for casetype launch

Resolved in Pega Version 7.1.8

If SLA was configured for the case type (case wide SLA) it caused the exception "Reconcile inconsistency in stage processing" once the SLA was triggered. This error also occurred when the flow was run on a modal dialog. This was caused by the pxStageFlowID not being set on the pxFlow of the custom flow being called from the SLA. Any flow started backdoor -- via activity, SLA, subprocess, etc -- should not be considered part of the stage processing, and the code has been updated to ensure flows that are not started in the context of the casetype or stage are no longer logged as part of stage history and do not go into stage flow end processing.

SR-127820 · Issue 192785

Stage processing refined for casetype launch

Resolved in Pega Version 7.1.8

If SLA was configured for the case type (case wide SLA) it caused the exception "Reconcile inconsistency in stage processing" once the SLA was triggered. This error also occurred when the flow was run on a modal dialog. This was caused by the pxStageFlowID not being set on the pxFlow of the custom flow being called from the SLA. Any flow started backdoor -- via activity, SLA, subprocess, etc -- should not be considered part of the stage processing, and the code has been updated to ensure flows that are not started in the context of the casetype or stage are no longer logged as part of stage history and do not go into stage flow end processing.

SR-127961 · Issue 192637

Corrected reference name for doc attached to work object by CreateMergedWordDoc

Resolved in Pega Version 7.1.8

When using the CreateMergedWordDoc flow action to create a document and attach it to the Work Object, the display showed the label used in "pyNote" as the document name. However, opening the document opens it under the category name. This was caused by a mismatch in the handling and has been corrected.

SR-128433 · Issue 194694

Added template to handle certificate needed by Word MacroManager

Resolved in Pega Version 7.1.8

Because the Word macrocode must be signed with a current certificate, a Signed and timestamped template has been added.

SR-128580 · Issue 199345

Localization added for Audit screen

Resolved in Pega Version 7.1.8

Localization was missing from the 'Complete Task' section of the Audit screen. This has been added.

SR-128620 · Issue 193739

MapCases error resolved with blank page check

Resolved in Pega Version 7.1.8

The MapCases function was generating sporadic errors at a Wait Shape or after Updatestatus that required a logout/login before it was possible to proceed with the Case. MapCases runs tools.findPageByHandle(coverinskey) which can lead to an empty page being returned by the engine if one exists, leading to this error; a blank page check has been added that will then use the default work page if the cover key is empty.

SR-129211 · Issue 195705

Ensured expected deadline priority styling in workbasket

Resolved in Pega Version 7.1.8

The WorkBasket summary for the current WorkGroup on the Case Manager Portal was going straight from "normal" (green) styling to "urgent" (red) styling once one of the assignments in the WorkBasket went past Goal but had not yet passed Deadline. The intended behavior should show a "medium" styling until such time as one or more of the assignments is past Deadline. Once past Deadline, the styling should then be "urgent". The incorrect benavior was caused by an ordering problem in the Deadline and GoalTime columns, and code has been inserted to ensure proper behavior.

SR-129249 · Issue 194654

Accessibility added to pxDataField and VisualizeAttachingScreen

Resolved in Pega Version 7.1.8

Accessibility has been added to the out-of-the-box functions pxDataField and VisualizeAttachingScreen.

SR-129611 · Issue 197287

Corrected CheckPrivilege function in BulkAssign

Resolved in Pega Version 7.1.8

The RUF pxCheckPrivilegeInWorkClass (called from OpenAndLockWork) was changing the name of the newAssignPage, causing downstream failure of pzBulkProcessItems. The error occurs when a Bulk Transfer operation is performed and the user does not have the proper Role, resulting in a call to the canPerform Access When Rule that then led to pxCheckPrivilegeInWorkClass changing the name of the step page. To fix this, the parameter will be assigned to the "newAssignPage" or primary page in the OpenAndWorkLock activity.

SR-129723 · Issue 200683

Added ability to customize pyMessageKey column of a history record

Resolved in Pega Version 7.1.8

In order to allow customization of the pyMessageKey column of a history record, it is now possible to call the extension activity pyAddWorkHistoryDefaults in Flowvwhen the work page is not null.

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