Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-154778 · Issue 620905

Bulk actions filtering works in Spanish locale

Resolved in Pega Version 8.4.5

Filtering by only case type did not return any results when using the Bulk Transfer functionality with the Spanish locale. Investigation showed that the filter value case type had a field value set, but the localized value was not being checked in the pzPostFilterOperation in step 1 'when' condition. This has been resolved.

INC-159334 · Issue 626762

Handling added for custom attachment method

Resolved in Pega Version 8.4.5

When sending a correspondence using the standard SendSimpleEmail activity, choosing only one attachment from the multiple attachments in the work object by passing the pxLinkedRefTo property from the clipboard page to the AttachmentKeysToSend parameter instead of passing the value to the AttachmentCategoriesToSend parameter successfully sent the message and attached it to the work object. However, opening the correspondence attached to the work object showed the attached file as blank even though the attachment was present in the receiver’s email. Research showed that during the comparison of keys in place of pxLinkedRefTo, pzinskey was used. This caused the comparison to not register as true and the attachments display was skipped. This has been resolved by updating the Data-Corr-Email.Show Html rule to use the pxLinkedRefTo field to find the right attachment. The URL encryption was also updated to ensure the links are functional and attachments can be downloaded.

INC-159624 · Issue 626187

Check added to set class for inheritance if Work- is not present

Resolved in Pega Version 8.4.5

Bulk Action transfer was not working for Assignments from Data class. Investigation showed that when the interest page class inheritance did not contain Work-, flow action pyTransferAssignment was not able to render as it is present in Work- layer. To resolve this, a check has been added to the pyGetRelevantActions so that if the interest page class inheritance doesn't contain Work-, the case class will be set from the workobj page.

INC-160078 · Issue 628838

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.4.5

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-161463 · Issue 637999

Case Dependency corrected for different access groups

Resolved in Pega Version 8.4.5

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-162763 · Issue 646111

Case creation and Save As performance improvements

Resolved in Pega Version 8.4.5

Performance improvements have been made to the getApplicationRuleSetList() function to avoid unnecessary and repetitive database calls.

INC-163154 · Issue 638096

Code updated for bulk actions buttons

Resolved in Pega Version 8.4.5

After upgrade, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

INC-163452 · Issue 631831

Validation correctly triggered when skipping flows

Resolved in Pega Version 8.4.5

When using a screen flow which allowed users to navigate the flow freely, validation was not triggered on submission. In addition the server or client side validation was being cleared when the case used optimistic locking. Investigation showed that pzShowConflicts was called for optimistic locking on FinishAssignment, which was clearing off the messages and allowing the flow submission. To correct this, a check has been added to pzShowConflicts to check for defer errors in screenflow while clearing page messages.

INC-168167 · Issue 643369

Locking settings enabled for circumstanced case types

Resolved in Pega Version 8.4.5

Optimistic locking options were not present for a circumstanced case type, and the option to select the "Lock parent case when an action is performed on this case" check box was not available. However, when the parent case type was enabled with optimistic locking, a circumstanced child case could inherit a lock from its parent. Because "Lock parent case when an action is performed on this case" was not enabled on the circumstanced child case type, trying to update the parent case from the child case and save the parent case resulted in a "Lock not held on parent" error. This was a missed use case, and has been resolved by enabling locking settings in Case Designer for circumstanced case types.

INC-170051 · Issue 648089

Check added for WorkParty property to catch changes

Resolved in Pega Version 8.4.5

After configuring a send email shape to send email to work parties, proceeding through the flow without work parties and then triggering the send email shape and creating the Fix correspondence assignment worked as expected. If the work party details were later updated and the send email shape was triggered again for the Fix correspondence assignment, the error message "No role defined to work object" appeared. This was an issue with the handling of the email flow the second time through: PyCorrPage.pyCorrPartyRole did not have the work object party details which were added to the work object after the fix correspondence assignment was created, and SendSimpleEmail was not designed to handle the email that needs to be retried during the FixCorrespondence flow call. To resolve this, the system will check whether the pyWorkParty property exists prior to calling the PartyCorrPreferences HTML rule.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us