SR-B95971 · Issue 348613
Fixed switching back to previous chat interaction after close
Resolved in Pega Version 7.4
When using CPM to handle multiple Chat Interactions that involve switching between them, clicking on the 'x' (close) icon of a case was not resulting in a proper switch to the previous case: the work area was switched, but the case tab was not switched. This was traced to the browser cancelling all of the async requests triggered from the document upon unload, causing the pzUpdateClipboardModel request to not execute. The asyncrequest API has now been updated to properly support the sync requests.
SR-C1747 · Issue 345146
Parameter CoverPage passed to Close from CreateWorkPage
Resolved in Pega Version 7.4
After configuring a parent case and a child case where the child case calls the "CreateWorkPage" activity, the pyWorkCover page of the child was not appearing in the clipboard. This was due to a missed use case for the Parameter CoverPage being passed to Close activity from CreateWorkPage activity, and has been fixed.
SR-C57 · Issue 344928
Check added for Manage Participant work parties
Resolved in Pega Version 7.4
Expected work parties were not displayed in Manage Participant due to a missed use case. A check for the prefix "|" has been added before removing the repeatable work party in step 4 of pyGetWorkPartyOptions & getWorkPartyOptions activities.
SR-C9329 · Issue 350197
Duplicate cases issue fixed
Resolved in Pega Version 7.4
Duplicate cases were shown in worker case compensation due to a case-sensitive values check. The 'when' condition has been modified to correct this.
SR-C9808 · Issue 351050
Resolved duplicate assignments in app
Resolved in Pega Version 7.4
Assignments were being duplicated in the app due to the system using a stale cover page. This has been corrected.
SR-B82808 · Issue 331981
Correspondence Message in the audit history no longer truncated
Resolved in Pega Version 7.4
Because SendSimpleEmail sets pyLabel to the first 64 characters of pySubject and pyLabel is limited to 64 characters, messages in the audit history were often truncated. In order to allow the full correspondence subject to be included in the audit history message, pySubject has been modified to use Param.MemoForEmail in SendSimpleEmail and pass it to CorrAttach activity to add the complete subject in the history.
SR-B87297 · Issue 339969
Decision tree error fixed
Resolved in Pega Version 7.4
When trying to open a "SetCorrSalutation" Decision tree object, a blank page appeared and the system became unresponsive. Investigation showed this was due to stack overflow errors related to the regex pattern used in the activity 'Embed-Rule-Declare-DecisionTree! pzFBPostActivity', and the rule Embed-Rule-Declare-DecisionTree ! pzFBPostActivity has been modified to optimize the regex.
SR-B90177 · Issue 337875
Removed extra spaces in attached note
Resolved in Pega Version 7.4
After attaching a note, extra line spaces were seen in the note. This has been fixed.
SR-B91572 · Issue 339656
Email addresses passed intact
Resolved in Pega Version 7.4
When sending correspondence with a Bcc recipient, the Bcc recipient Email ID had the last letter removed in "populateRecipients". This has been fixed, and additional checks have been added for the other address fields as well.
SR-B91999 · Issue 340444
Smart email reply error fixed
Resolved in Pega Version 7.4
An exception was generated when attempting to reply in SmartEmail. This was traced to different APIs conflicting and overriding the address setting process, and the system has been modified to correct this.