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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24114 · Issue 246936

Removed hardcoding from pyWorkPage

Resolved in Pega Version 7.2.1

The function pzIsAFollower contains "pyWorkPage", which is hard-coded to get the handle of the Primary Page. However, if the primary page was a different named page and not pyWorkPage, an exception was generated. This has been resolved by removing the hardcoding in pzIsAFollower().An overloaded function has been created for pzIsAFollower() which takes reference page name as parameter, and the when rule which calls this utility function to pass the parameter has been updated.

SR-A24421 · Issue 247092

Case Audit section localized

Resolved in Pega Version 7.2.1

The ChangeStageAutomatic field value was not showing the localized value in audit due to the ChangeStageAutomatic field value not being properly picked when encountering a blank field. To fix this, Embed-ListParams.getHistoryList will set the localized pyMemo instead of the direct pyMemo in pyMessageKey when it is blank.

SR-A24444 · Issue 247096

Page name in pxCreateTopCase dynamically generated

Resolved in Pega Version 7.2.1

The page name of the Top case being created was hard-coded in pxCreateTopCase, causing corrupted data in FW. This has been fixed by dynamically generating the page name and removing it as well at the end of pxCreateTopCase.

SR-A24797 · Issue 247605

Localization added to reassign statement in Audit -> History

Resolved in Pega Version 7.2.1

The Audit->History reassign statement "This assignment has been reassigned to Operator ?, as ? is unavailable" was not localized due to the string being hardcoded without using field values. Localization has been added through the newly created field value ROUTINGREASSIGNEDTOSUBSTITUE to be used in the checkForSubstitute function.

SR-A27978 · Issue 248681

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A62507 · Issue 249049

"Grand Total" localized

Resolved in Pega Version 7.2.1

Localization has been added for the pyFieldCaption property "Grand Total" .

SR-A8117 · Issue 227498

Assign-pzResetAssignmentSLA retains SLA on drag and drop

Resolved in Pega Version 7.2.1

The out-of-the-box Assign-pzResetAssignmentSLA activity passed "Workpage" as parameter instead of "param.WorkPage", causing assignments that were dragged and dropped in the Case Manager portal to lose their SLAs. To resolve this, the Assign-pzResetAssignmentSLA activity has been updated to pass param.WorkPage instead of WorkPage

SR-B54277 · Issue 336406

Trimmed unneeded properties from doUIAction call

Resolved in Pega Version 7.4

Null pointer exceptions were generated when relaunching the manager portal after saving a work-object, and the error "Request-URL Too Large. The requested URL's length exceeds the capacity limit for this server" appeared. This was traced to the number of properties included in the doUIAction call; unnecessary parameters have been removed to resolve this issue.

SR-B66164 · Issue 325166

Handling improved for pzActiondropdown's Action label value

Resolved in Pega Version 7.4

When an alternate flow action was picked from LocalAction's list and then submitted, the presence of any page-set messages would cause the submission to fail and the flow remained on the same flow action. This was an issue with handling the changed value of the FlowAction label, and the pzActionDropdown control has been modified to get the correct pyDefaultActionIndex parameter value.

SR-B70422 · Issue 326897

Removed unnecessary add/delete history entries related to empty page properties

Resolved in Pega Version 7.4

The field level auditing configured for page group or list property types was creating multiple add and delete entries in the history of the case even though the pagelist/pagegroup had not been modified. This was traced to method used by the pagelist change audit process to compare current pages to the previous value of the pagelist pages: during pagetostring conversion, sometimes the empty properties in page are present in the String and sometimes they are not, resulting in a difference that generated the non-essential audit entries. This has been fixed by changing the getProperty references in getPageAsString function to use getIfPresent instead. Null checks have also been added.

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