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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D72456 · Issue 561119

Added duplicate page handling for Bulk actions

Resolved in Pega Version 8.4.2

Trying to resolve cases using Bulk Actions and Bulk Resolve resulted in the exception "Trying to save an invalid page. The cover open count is incorrect; it is -1". This was traced to duplicate pages available on the clipboard with same the insHandle. To resolve this, the pzUpdateAndDeleteAssignments activity has been updated to check for duplicate pages, then pick the right page which is not being served by the findPageByHandle engine API.

SR-D85664 · Issue 559012

Added handling for flow Status values over 32 characters

Resolved in Pega Version 8.4.2

After upgrade, flows were throwing exceptions due to the 32 character limit for the Status field, causing issues for flows where the status on the case is determined dynamically based on value from expression builder. To resolve this, the limit has been removed on the property and a validate rule has been added that will only use the 32 character limit to check static plain text.

SR-D87898 · Issue 552590

SaveAttachment Activity in Data-WorkAttach-URL updated

Resolved in Pega Version 8.4.2

A 'when' condition was not properly evaluated for Activity SaveAttachment (CL:Data-WorkAttach-URL ), causing the Next assignment screen to not be displayed. This has been resolved by modifying the handling of Page Names used as activity parameters to remove the use of the specific PageName "pyAttachmentPage" in the operation and make it generic to Primary in the SaveAttachment Activity of CL: Data-WorkAttach-URL.

SR-D92352 · Issue 553618

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.4.2

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

SR-D96254 · Issue 555277

ViewID parameter passed as part of DX API response payload for all application levels

Resolved in Pega Version 8.4.2

When application level was set to '5' (Production), the DX API was configured to skip passing 'ViewID' parameter as part of response payload. This only applied to application level '5' and not to other levels. In order to support enhanced customization, the system has been modified to not consider production level and always pass 'viewID' parameter as part of DX API response payload.

SR-D97673 · Issue 561504

Assignment opens correctly in tabbed AJAX container

Resolved in Pega Version 8.4.2

When opening a case in review mode and then clicking the assignment link, the assignment opened in a new browser window instead of opening in the tabbed AJAX container. This was due to the AJAX container being stateless: directly opening the assignment with href replaced the entire document. To resolve this, the "pega.desktop.openassignmnet" API will be used.

SR-D98336 · Issue 558994

V1 DX API response now includes "Label" or "Header Title"

Resolved in Pega Version 8.4.2

When FlatList was opted to 'Full', the GET and PUT calls made to get the JSON response for an action did not return the header object information of that group. This has now been modified so the labels are returned in the V1 API response.

SR-D22415 · Issue 493439

Enhancement added to expose BrowserAttachmentTypeTable

Resolved in Pega Version 8.3.1

By default, the inline view of PDF files appears with the thread name visible. An enhancement has been made to expose pzBrowserAttachmentTypeTable as a py rule: when the DT is overridden such that return is false for PDF, the inline view is not displayed but instead the PDF is downloaded when clicked.

SR-D23723 · Issue 503087

pxGenerateExcelFile updated for handling blank dates

Resolved in Pega Version 8.3.1

When using a custom template for exporting to Excel, blank DateTime property column values defaulted to the current date. To resolve this, the pxGenerateExcelFile activity has been updated to ensure that an empty date will be exported as blank and that given dates will appear in the correct datetime format.

SR-D26589 · Issue 496719

pxParseExcelFile activity will now parse multiple sheets

Resolved in Pega Version 8.3.1

When trying to use the activity pxParseExcelFile on an Excel file containing three sheets where each sheet had a different pagelist, the properties mentioned in sheet 1 were populated on upload but the remaining sheets only showed the error message "Could not get clipboard property for reference Work Queues.". This was caused by an error in Row index handling for the additional sheets, and has been resolved by updating the logic to populate the data in the clipboard. Additional issues for this issue in 8.4 to fix issues like formulae not getting evaluated and $ not parsed: 501592, 501383

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