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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-137882 · Issue 599137

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.6

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

INC-138041 · Issue 590556

Handling added to ensure proper Data-Admin-DB-Table name records

Resolved in Pega Version 8.6

As part of property optimization, after exposing the property "SolutionName" using the wizard, the value was not visible in a new column for existing records after the completion of the column population job. This was traced to an issue with DBSchemaDDLExecutor expecting lowercase Data-Admin-DB-Table names, and the wizard has been updated to ensure Data-Admin-DB-Table name records are all lowercase.

INC-138243 · Issue 584898

Performance improvement in When parsing

Resolved in Pega Version 8.6

After upgrade, performance issues were seen in the execution of rules with When conditions. This has been resolved by modifying the code to address some inefficiencies in the parsing method.

INC-138253 · Issue 597570

Handling added to ensure proper Data-Admin-DB-Table name records

Resolved in Pega Version 8.6

As part of property optimization, after exposing the property "SolutionName" using the wizard, the value was not visible in a new column for existing records after the completion of the column population job. This was traced to an issue with DBSchemaDDLExecutor expecting lowercase Data-Admin-DB-Table names, and the wizard has been updated to ensure Data-Admin-DB-Table name records are all lowercase.

INC-138265 · Issue 591903

Improvements made for releasing stream objects

Resolved in Pega Version 8.6

Unreleased stream resources were causing a potential memory leak that could impact performance. This has been resolved by updating the system to explicitly close store, folder and all stream objects when appropriate.

INC-138649 · Issue 585357

Timezone retrieval performance enhancement

Resolved in Pega Version 8.6

In order to improve performance and reduce a potential bottleneck for concurrent threads, PRDateTimeUtilsImpl has been updated to use a common GMT time zone object rather than getting the time zone for each operation for each function call.

INC-138743 · Issue 602445

Updated LegacyPageAdapter with forward links

Resolved in Pega Version 8.6

After upgrade, attempting to submit an assignment from an existing case type did not work, and the message "There was an error processing the 'ValidateTechnicalData' step [(no task)]: java.lang.ClassCastException: com.pega.platform.clipboard.adapters.internal.LegacyPageAdapter cannot be cast to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl" appeared on screen. Investigation showed that a reference forward link was unexpectedly referring to a LegacyPageAdapter. This has been resolved by implementing get/setNamedPageReferenceForwardLinks in LegacyPageAdapter so LegacyPageAdapter can be cast to a ClipboardPageAPI.

INC-138840 · Issue 599259

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.6

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

INC-139106 · Issue 593272

HTML Tags stripped from text email body

Resolved in Pega Version 8.6

The Service Email message data section was showing HTML tags in the email message body for both 'prefer-HTML' and 'prefer-inline' where the body was missing. Investigation showed there was no default feature for segregating the markup tags and providing the plain text when ‘HTML’ format was selected in Outlook. This has been resolved by adding a Prefer: outlook.body-content-type="text" header to get the message without HTML tags.

INC-139297 · Issue 601419

JSON content type update

Resolved in Pega Version 8.6

An update has been made to ensure the content_type is set to application/json for JSON response.

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