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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150633 · Issue 614513

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-150704 · Issue 613440

Azure Repository connection updated

Resolved in Pega Version 8.6

Attempting to connect to Azure blob storage using SDK v8.6.4. SDK was not working. Investigation showed that the x-ms-version:2013-08-15 was set by default; the issue has been resolved by setting the x-ms-version to 2018-03-28, and Pega will be working with Microsoft support to understand what has changed at the Azure Storage end that introduced the issue.

INC-150809 · Issue 611854

Loading timing updated for openAPI content

Resolved in Pega Version 8.6

Open API content loading was taking too much time and interfering with working on other REST rule configurations. To resolve this, the loading of openAPI contents has been removed from the opening or saving of REST rule and shifted to lazy loading. Clicking on the openAPI tab will load the contents, and any modification in REST rule or service package rule will update the contents of openAPI when "Action->Refresh" is clicked.

INC-150861 · Issue 610953

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-151043 · Issue 614870

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null poiner exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-151228 · Issue 620603

Kafka updated

Resolved in Pega Version 8.6

Stream node errors were seen in the log file indicating "Invalid configuration. Undefined stream provider end point." This has been resolved by updating Kafka to v1.1.0.5, which was released to address this issue in WIndows environments.

INC-151426 · Issue 613088

JobScheduler initialization timing adjusted

Resolved in Pega Version 8.6

DDS nodes were ending up in a deadlock condition on restart, preventing them from joining the cluster. This has been resolved by ensuring the JobScheduler initialization task waits for Search to start up.

INC-151708 · Issue 622068

React-based UI app alias supports space or dash

Resolved in Pega Version 8.6

When using the "React-based UI" (Beta test version) in App Studio, portal creation was successful but previewing the portal showed only a blank page and a 404 error code was generated. Switching to "Server rendered UI" rendered the portal as expected. Investigation showed that the alias had a space in the name which was handled as a dash (-), and this issue has been resolved by adding support for using a dash in the app alias.

INC-152057 · Issue 621211

S3 attachment migration handles LInk-Attachment with multiple instances

Resolved in Pega Version 8.6

After S3 attachment migration, some attachments were intermittently not opening and displaying an error relating to being unable to load the file. Investigation showed that the attachments that failed to open did not have a pxStorageType tag in the XML of the work item. After the migration is done, the corresponding Data-WorkAttach-File and Link-Attachment instances are updated to point them to the repository. In this case, multiple LInk-Attachment instances were pointing to the same Data-WorkAttach-File instances, so only one Link-Attachment was updated and all of the other instances pointing to the same Data-WorkAttach-File instance were rendered unusable. While there was a workaround of manually updating the storage type in the database, this has been resolved by updating "pzgetattachmentcontent","pzupdatesourcereferences", and "pzuploadcontenttoexternalstorage" to check whether attachment is already migrated or not using the boolean parameter "isAttachmentAlreadyMigrated" to ensure all of the other Link-Attachment instances for a particular attachment are updated. If a migration was done and all Data-WorkAttach-File instances are pointing to a repository with some Link-Attachment instances not updated, those will be updated by running the migration again.

INC-152170 · Issue 609058

Resolved hung thread potential

Resolved in Pega Version 8.6

Attempting to create an empty file in the S3 bucket using the S3 repository create file API was causing threads to hang in RUNNING state forever, leading to the node failing a health check and generating warnings of "Detected stale thread for node <batch node id>". This has been resolved by updating the Java concurrency classes.

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