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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D41368 · Issue 507958

Special character issues resolved with Obj-browse in SQL query generation logic

Resolved in Pega Version 8.4

Two issues were identified with Obj-browse in SQL query generation logic.1. In filter conditions, if the RHS value was set from a parameter and the value started with a DOT (.), the system assumed the RHS value to be a property and formed the resulting SQL query with the fieldname as column on the RHS value in database query filter. Example: filter has .FirstName=".abc", in this case the database query had a filter clause as "where firstname=abc" which was incorrect as ".abc" was a value and not representing any column. This has been resolved by changing the logic to identify whether the value passed is actually a "property" or "a literal starting with DOT character". 2. In filter conditions, if the RHS value with match operator (contains/starts with etc) had both underscores and single quotes, the single quotes were escaped as well as the underscores. Since the database query execution flow used PreparedStatements, single quotes should not be escaped at all as JDBC itself takes care of escaping the single quotes in prepared values. This has been resolved by updating the logic used to escape single quotes when using prepared statements.

SR-D41580 · Issue 512483

Check added for match of tenant ID class and thread

Resolved in Pega Version 8.4

Many bad class exceptions were logged on a multi-tenant system when accessing a worklist or refreshing the browser. This was traced to classDefinitonImpl.getDescendantIter() returning all classes (tenant + shared) because the classDefinition.getTable() API failed to resolve the table for a specific tenant. To resolve this, a condition has been added that will check that the tenant ID of the class matches the tenant ID of the current thread and skip the unmatched classes.

SR-D42645 · Issue 510578

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D42670 · Issue 510184

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D42888 · Issue 511452

ElasticSearch startup modified

Resolved in Pega Version 8.4

Search was broken on the app-tier node due to the Full-text search startup failing during a re-initialization. As part of normal re-initialization, the existing node is shut down and the Elastic Search node started. However, in this case because the shutdown process was not properly invoked, the system attempted to start the second instance of an ES node on the same machine. The shutdown process is reliant on a boolean flag which indicates if the current status of the full-text search initialization is successful: this flag indicated initialization had failed when actually the ES node had started but failed to validate all the cluster level settings due to topology changes in the Pega cluster. In order to avoid this scenario, the restart has been split so that the node can be marked as started but not initialized. This allows the follow-up reinitializations a greater opportunity to succeed. In addition, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D43105 · Issue 513739

Optimation added for Oracle queries

Resolved in Pega Version 8.4

Certain versions of Oracle may suffer from sporadic poor performance with all_constraints queries. To alleviate this, Pega has been updated to provide some processing optimization where possible in the TableInformationMapImpl function. Additional timing alert and debugging logic has also been added in this class for all platforms, especially for lookupForeignKey.

SR-D46159 · Issue 510972

Reinitializing Full Text Search will shut down Elastic Search regardless of search initialization status

Resolved in Pega Version 8.4

Pega search was only sporadically working after converting from standard sandbox-marketing to largesandbox-marketing. This was traced to the Full-Text Search initialization having failed on the app-tier node during re-initialization. As part of re-initialization, the existing node is shut down and the Elastic Search node is started. The shutdown process relied on a boolean flag which indicated if the current status of full-text search initialization was successful. In this case, ES was trying to validate all the cluster level settings, for every save of one of the cluster level settings, but could not due to topology changes in the Util Tier node. The boolean flag indicated initialization had failed so the shutdown process was not invoked, yet the system was attempting to start the second instance of an ES node on the same machine. To resolve this, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D48369 · Issue 514306

Reinitializing Full Text Search will shut down Elastic Search regardless of search initialization status

Resolved in Pega Version 8.4

Pega search was only sporadically working after converting from standard sandbox-marketing to largesandbox-marketing. This was traced to the Full-Text Search initialization having failed on the app-tier node during re-initialization. As part of re-initialization, the existing node is shut down and the Elastic Search node is started. The shutdown process relied on a boolean flag which indicated if the current status of full-text search initialization was successful. In this case, ES was trying to validate all the cluster level settings, for every save of one of the cluster level settings, but could not due to topology changes in the Util Tier node. The boolean flag indicated initialization had failed so the shutdown process was not invoked, yet the system was attempting to start the second instance of an ES node on the same machine. To resolve this, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D49507 · Issue 521413

Support added for Oneof/AllOf association prefix in ABAC policies

Resolved in Pega Version 8.4

The Report browser was freezing when attempting to save a report with an association rule where ABAC policies prevented access to one of the classes in the association. This has been resolved by updating the system to append the correct prefix in cases where the ABAC rule has Oneof/Allof Functions so the association is resolved correctly.

SR-D51722 · Issue 515359

ClusterAndDBCleaner agent will remove extracts older than 30 days from pr_log table

Resolved in Pega Version 8.4

In order to better manage pr_log table size and query performance, an enhancement has been added to control the purge of entries of extract type. The default is to delete entries older than 30 days.

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