Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116508 · Issue 170253

Large flow handling improved for IE8

Resolved in Pega Version 7.1.7

When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.

SR-116818 · Issue 167121

Corrected swim lane routing with shapes

Resolved in Pega Version 7.1.7

While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.

SR-117228 · Issue 168249

Resolved issues with Flow shapes distributed across Swim Lanes

Resolved in Pega Version 7.1.7

Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.

SR-D32991 · Issue 504129

Email Discussion Thread retains Formatting

Resolved in Pega Version 8.3.1

CSS styles were not being retained in the discussion thread when replying to InboundCorrespondence cases. This was traced to a missing value in Param.latestReply activity pzCreateExternalPostFromMail, and has been resolved by setting an initial plain text value to the param.latestReply before it is set with the HTML value. This prevents having a blank parameter value if the incoming HTML value is empty.

SR-D28342 · Issue 504970

ChatMashup loading issue with IDP resolved

Resolved in Pega Version 8.3.1

When using a harness containing chat scripts via Mashup that called an activity to set parameters, attempting to launch the Mashup from an external application failed on the first attempt: an incorrect URL was generated and the activity was not triggered, resulting in an empty harness. The second attempt to launch the Mashup worked as expected. This was seen when using an IDP initiated Login with query string - pyActivity= classname.ActivityName, and there was a workaround to use SP initiated login or to use the activity URL directly on the IDP portal. Investigation showed that the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.

SR-D16934 · Issue 493702

External Cassandra nodes listed in DDS cluster

Resolved in Pega Version 8.3.1

Nodes of an external Cassandra cluster were not listed in the DDS cluster except for the first one in the host list, and when the “only” listed Cassandra node was restarted, the status on the DDS cluster LP did not become “NORMAL” afterwards. In addition, even though other C* nodes were up and running, the external Cassandra cluster was reported as unreachable. This was an unintended side effect of work done on the landing page to reflect the real state of the nodes after some were killed and restarted, and has been corrected by refining the equals() and hashCode() methods for DDS member info in order to better differentiate the external Cassandra nodes.

SR-D22686 · Issue 493516

IH summaries working with external Cassandra

Resolved in Pega Version 8.3.1

Summaries were not working for external Cassandra. This was an issue with the IH summary component using the aggregated dataset as a reference, and this fix contains several components to improve this function. An issue where the IH aggregates dataset does not materialize when DDS is external Cassandra has been resolved by modifying the code that checks the DDS availability. A filter that was used to match “” did not work when pre-aggregation is off : this was due to the IH Browse operation being done outside of a DF context, and has been fixed. The IH Summary shape not working properly in a strategy if it referenced an aggregate dataset with pxInteractionID as part of the group-by properties was traced to an issue with it generating a pxInteractionID value when executing the strategy, and has been resolved by excluding pxInteractionID from the group keys in the IH Summary shape.

SR-D24880 · Issue 494171

CEP bucket size increased to 1 minute

Resolved in Pega Version 8.3.1

Frequent DSM Data Flow Errors were observed in production nodes with very high event rates. This was traced to the default bucket size for CEP being 1 second for a 31 day window, which was not sufficient to handle high volume use which may create an event strategy window large enough to hit the Cassandra column size limit. In order to resolve this, the default bucket size has been increased from 1 second to 1 minute.

SR-D25184 · Issue 494689

Support added for referencing Page Group property inside of strategy

Resolved in Pega Version 8.3.1

Referencing a page property under Page Group property inside a strategy resulted in a runtime error of ClassCasting: "java.lang.ClassCastException: java.util.ArrayList cannot be cast to com.pega.decision.strategy.ssa.runtime.ClipboardPage". The issue was traced to the SSA optimized code for the GetPage SSA assuming that the GetPage SSA would only have another page as a parent. In order to handle the above scenario where GetPage would have a GetPageCollection as a parent and return a List of ClipboardPages, a GetPage function has been applied over each entry in the results of the GetPageCollection SSA using a MapAction SSA. Some optimizations will be applied in cases where the GetPageCollection has only one entry, which will replace the MapAction with a simple GetPage action.

SR-D26010 · Issue 500163

Modified VBD insertion logic to improve handling

Resolved in Pega Version 8.3.1

An issue with not being able to launch an additional VDB node was traced to two processes inserting into VBD with different field signatures and triggering unnecessary object creation. This was amplified when adding a second node as the objects were serialized. To resolve this, the insertion logic has been modified to avoid creating new data container/field descriptors after a new field is included, as well as a measurement with smaller data type than previous container.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us