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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A24962 · Issue 250080

DataSet-Execute updated to correct time-to-live error

Resolved in Pega Version 7.2.2

When using the time to live option of a Decision Data Store dataset, the java generation for the DataSet-Execute method was causing java compilation errors. This was due to an inconsistency between the code generation for DataSet-Execute method in an activity and the settings provided. To correct this, the algorithm used to generate the code for DataSet-Execute method has been updated to include the time to live setting and to generate correct and compilable code.

SR-A24962 · Issue 248678

DataSet-Execute updated to correct time-to-live error

Resolved in Pega Version 7.2.2

When using the time to live option of a Decision Data Store dataset, the java generation for the DataSet-Execute method was causing java compilation errors. This was due to an inconsistency between the code generation for DataSet-Execute method in an activity and the settings provided. To correct this, the algorithm used to generate the code for DataSet-Execute method has been updated to include the time to live setting and to generate correct and compilable code.

SR-A80784 · Issue 254197

Enhancement for Facebook connector retrieval

Resolved in Pega Version 7.2.2

Whenever the Facebook connector was restarted, historical posts on the monitored page were being fetched and duplicate documents were getting harvested into the DB. To resolve this, a new search parameter has been added for the Facebook connector that will receive a date as parameter for how many period/days of historical data to fetch.

SR-B6425 · Issue 275629

Scrum Board chicklet error resolved

Resolved in Pega Version 7.2.2

After collapsing and expanding a user story chicklet in the Scrum Board, adding a new note to the user story would cause the user story chicklet to disappear. This was a rendering issue due to an error in the type property syncing with the level property, and has been fixed.

SR-A75956 · Issue 250547

D_OfflineWorkIDs DP performance improvements

Resolved in Pega Version 7.2.2

The logic of D_OfflineWorkIDs DP has been updated to improve performance for the SA PROD App.

SR-D39972 · Issue 513459

UpgradeOnOpen updated to use property set

Resolved in Pega Version 8.3.2

After upgrade, using the revalidate & save wizard on MapValue rules (Rule-Obj-MapValue) generated null pointer exceptions in the tracer file and rules failed with bad status. This was traced to changes made in the Java step of UpgradeOnOpen that used the getReference() method, and has been resolved by updating the UpgradeOnOpen activity in the Rule-obj-Mapvalue class to use property set.

SR-D41207 · Issue 512086

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D42451 · Issue 518066

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.3.2

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

SR-D43912 · Issue 509736

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D45608 · Issue 519900

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.3.2

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

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