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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A92403 · Issue 264239

CustomApp login fixed for Sales Automation Portal

Resolved in Pega Version 7.2.2

When logging in for the first time using a custom app via the Sales Automation Portal, the progress bar would flow to the end but the portal would not open and errors were logged on the console. This was traced to a logic error in the HCLoadManager getOfflineStorageCount API call, and has been fixed.

SR-A103018 · Issue 271159

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-B71423 · Issue 319981

Localization added to pyAccountSettings field labels

Resolved in Pega Version 7.4

Field label localization for the pyAccountSettings section rule has been added to the Pega-IntegrationArchitect ruleset.

SR-B73542 · Issue 327654

JNDI Server field in Connect-JMS supports GRS

Resolved in Pega Version 7.4

Setting the value of the JNDI Server field in the Connect_JMS rule form using Global Resource Setting was only working when the JNDI Server rule instance was specified directly. In addition, attempting to use a GRS to set the value in the JNDI Server field itself resulted in the error "Could not find JNDI Server instance: =D_PegJMS.PegJNDIProp". This was due to the JNDIServerPage receiving the value of JNDIServerName but not being able to use it. To correct this, a local variable actualJNDIServerName has been added to carry the information and make it available to the API.

SR-B74017 · Issue 329731

MimeType set on attachments

Resolved in Pega Version 7.4

In order to correct a problem for mobile users attaching files, pyAttachMimeType will now be set on the pyNewFileAttachment page for both online cases and offline cases.

SR-B76463 · Issue 340030

Refresh from ruleform correctly passes mandatory parameter

Resolved in Pega Version 7.4

The below error message appeared on the clipboard when going to Action tab and clicking on Refresh button: "Unable to load data page D_ServiceMethods. Required parameters : ServiceType. cannot be blank". This warning message was also visible in the logs whenever the service was called from any SOAP client. In this case, triggering a refresh from Ruleform action was not passing a mandatory parameter to the D_ServiceMethods data page. To fix this, the section Grid has been modified to verify the parameter (i.e. pyServiceType) and then display it.

SR-B78159 · Issue 338941

Mobile dashboard widget name value displays correctly

Resolved in Pega Version 7.4

A problem was seen where the dashboard widget name tag was not resolved on the first visit to the dashboard, but after navigating to the second screen on a mobile device and then returning to the dashboard, the correct value appeared. This was traced to a missing use case for a header using JSP format, and has been corrected.

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