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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A92403 · Issue 264239

CustomApp login fixed for Sales Automation Portal

Resolved in Pega Version 7.2.2

When logging in for the first time using a custom app via the Sales Automation Portal, the progress bar would flow to the end but the portal would not open and errors were logged on the console. This was traced to a logic error in the HCLoadManager getOfflineStorageCount API call, and has been fixed.

SR-A103018 · Issue 271159

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-B15685 · Issue 317888

Mobile autocomplete dropdown selections fixed

Resolved in Pega Version 7.3.1

When the 'Enable lightweight autocomplete on phone' and 'Allow scrolling for more results' were enabled, the incorrect data was selected (e.g., using the autocomplete to select "John" from the list instead displayed "Mark"). This was due to a logic issue around the scroll feature for mobile list based autocomplete, and has been fixed.

SR-B71308 · Issue 319409

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

After upgrade, paragraph rules were not displaying as expected in the offline mobile app. Instead, the message 'Loading...' appeared in their place. This was traced to the records being returned correctly but not being properly packaged for display due to an error in the report definition. To correct this, a step has been added to the pzPackageLocalization activity to clear parameters which may mislead report execution.

SR-B71308 · Issue 320806

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

After upgrade, paragraph rules were not displaying as expected in the offline mobile app. Instead, the message 'Loading...' appeared in their place. This was traced to the records being returned correctly but not being properly packaged for display due to an error in the report definition. To correct this, a step has been added to the pzPackageLocalization activity to clear parameters which may mislead report execution.

SR-B54666 · Issue 320294

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

A paragraph rule that included a jsp reference tag for an integer type property did not display properly when tested in an offline mobile app, instead hanging at the "Loading..." message indicator. This was due to getLocalizedTextForString() failing for non-string values, and has been fixed with a check in template_paragraph.js

SR-B54666 · Issue 316346

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

A paragraph rule that included a jsp reference tag for an integer type property did not display properly when tested in an offline mobile app, instead hanging at the "Loading..." message indicator. This was due to getLocalizedTextForString() failing for non-string values, and has been fixed with a check in template_paragraph.js

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