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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D91846 · Issue 550791

Complex question checkbox labels displayed

Resolved in Pega Version 8.4.2

Checkbox labels were not shown when a survey was rendered in read-only mode. This has been resolved by updating pzComplexQuestionCheckBoxTemplateRowDetails and ComplexQuestionCheckboxTemplate section to show labels and icons for check boxes when a complex checkbox question is displayed in read-only mode.

SR-D95638 · Issue 556967

Added handling for mobile SharePoint attachments

Resolved in Pega Version 8.4.2

When an application was using SharePoint to store the attachments, adding an attachment in an offline-enabled mobile app and then synching resulted in the mobile app crashing if the user re-logged in and launched the same work object. This was due to the attachment handling. Attachments are downloaded during synchronization and they are base64 encoded: when a mobile phone processes the synchronization response, it decodes the base64 encoded attachment and saves the data in internal storage. In this scenario, attachments retrieved from SharePoint (REST Service) use a base64 conditional encoding that is different than in case Repositories or Pega Database storage. To resolve this, a check has been added to determine whether the base64 text contains newline characters, and if so the text is merged into one line.

SR-D99536 · Issue 562120

Page copy in DT working for offline mobile app

Resolved in Pega Version 8.4.2

A data transform page copy from one page to another page where the destination page was embedded in the page list property was not working for the offline enabled mobile application. This has been corrected.

SR-D99701 · Issue 558964

Mobile app invalid credential error fixed

Resolved in Pega Version 8.4.2

The OpenUrl feature did not work correctly on some Samsung devices due to handling differences for onStart and onResume lifecycle events, causing an issue with the credential handling. This has been resolved.

INC-168290 · Issue 663427

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-171951 · Issue 667123

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-172315 · Issue 664628

Resolved intermittent attachment save error

Resolved in Pega Version 8.6.2

A Flow Action error was intermittently being displayed when saving attachments. This was traced to the activity pzUploadAttachmentToDocument-->Step 25 which uses the step page CallExtensionAct which can cause a page null exception if it is not initialized, and has been resolved by adding a Page-New step to initialize the page.

INC-179175 · Issue 664046

Mobile barcode scan sets value with correct context

Resolved in Pega Version 8.6.2

After implementing a list of items where each has a unique barcode, scanning the barcodes using the mobile app worked correctly the first time but subsequent scans were setting the value on the first element of the list and missing the context of the current scan position. This has been resolved with an update to ensure the scan barcode action sets the value on the correct property when using repeating dynamic layers.

INC-181126 · Issue 663306

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.6.2

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-183559 · Issue 664813

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.6.2

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

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