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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D54594 · Issue 521634

Enhancement added to customize the clearing of error messages when performing modal actions

Resolved in Pega Version 8.2.6

Opening any modal dialog, for example adding a row in Table/Grid layout, cleared any existing validation error messages on UI screen. In order to make this behavior customizable, a flag has been introduced to control the clearing of error messages from primary pages on grid actions. Updates have been made in the ui_grid, ui_grid_dragdrop and ui_repeatlayout JS files to include this flag in activity parameters and the pzdoGridAction activity has been modified to consider the flag.

SR-D54785 · Issue 524803

Corrected grey area seen when dragging tabbed layout Smartinfo scroll

Resolved in Pega Version 8.2.6

When using Show Smartinfo in a tabbed layout group, a grey area was seen in the harness while scrolling. Scrolling up so that Smartinfo was out of view port caused another scroll bar to seen: one scrollbar was attached to the workarea div and the other to the body, and the gray area issue was only reproducible when explicitly dragging the (second) scrollbar attached to the body. To resolve this, if the popup is below the viewport using Smartinfo and the height calculated is negative, then the popup's height will be set to 0px.

SR-D54920 · Issue 518273

Extra checks added for pasting Excel content to RTE

Resolved in Pega Version 8.2.6

Copying content from Excel into RTE pasted an image of the content either instead of the actual content or in addition to the actual content. This was traced to the handling of the isHTML flag: the flag should be set to true when there is HTML content in the datatransfer item or while pasting images (!isHTML is the condition in if). However, the sequence of the data items in the datatransfer can change depending on the browser/OS, causing isHTML to sometimes not be set to true before it is used in the condition while pasting images. To resolve this, changes have been made to the pasteHandler in the pzpega_ckeditor_extras file so proper checks are made to figure out the type of data from the clipboard that is being pasted.

SR-D55233 · Issue 520720

AJAX container handling updated to use Harness context API

Resolved in Pega Version 8.2.6

After creating a service case and adding a task to the case, a button configured to refresh the section on a condition worked correctly the first time but did not respond to a second click. This was traced to the tasks being located in two different Ajax containers: in this usecase the condition evaluation logic related to actions was still using the regular DOM API and using the context from the first AJAX container. To resolve this, the system has been updated to use the harness context API pega.ctx.dom.getElementsByName instead of DOM API to resolve the necessary elements from the correct AJAX container.

SR-D55295 · Issue 518360

ISO country codes updated

Resolved in Pega Version 8.2.6

Support has been added for two letter ISO 3166 country codes, and the list has been updated.

SR-D55781 · Issue 523204

Corrected Microsoft Internet Explorer 11 view for Data-Corr-Letter attachments

Resolved in Pega Version 8.2.6

When opening an attachment of type “Data-Corr-Letter”, the document showed correctly in Google Chrome but in Microsoft Internet Explorer 11 was displayed in a small frame that did not allow viewing the entire content. This was traced to a legacy HTML rule with an IE8 emulation meta tag to support OCX, and has been resolved by adding a 'when' condition for the meta tag.

SR-D55972 · Issue 518644

SmartInfo disappears if cell clicked

Resolved in Pega Version 8.2.6

After configuring a smart info on a table cell on hover where the table cell was also clickable to open a case, the smart info remained on the screen when the cell was clicked until the mouse was moved. This was opposite of the expectation that the smart info would disappear on click in this scenario. Analysis showed that the overlay event was not being dismissed if its associated element was removed/hidden, and this has been corrected.

SR-D56038 · Issue 518032

Corrected top row focus on scroll up for paginated table

Resolved in Pega Version 8.2.6

When loading results in a table with progressive pagination, scrolling down and waiting for data to load and then scrolling back up resulted in the focus being set on the second row instead of the first as expected. This was due to an incorrect calculation for Scrolltop, which has been corrected.

SR-D56373 · Issue 518884

Mutiselect can localize "Use"

Resolved in Pega Version 8.2.6

Localization has been added for the value "Use" in the multiselect control.

SR-D56723 · Issue 523837

Added check to resolve blank screen for embedded Ajax container with tabs

Resolved in Pega Version 8.2.6

When an Ajax container was within another section with a tab group, trying to open a perform harness resulted in a blank screen. This has been resolved by adding a check to ensure this.headers[this._active] exists before trying to retrieve variables from it.

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