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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D95419 · Issue 563397

Updated Multiselect control behavior for incorrect value

Resolved in Pega Version 8.4.2

After upgrade, a difference in behavior was seen. Previously, when a user entered an incorrect value in a multi-select where the required field was checked and then clicked anywhere outside of the field, the value would erase before displaying the message "Value cannot be blank”. After upgrade, the value was not erased when the message was displayed, causing confusion. This has been resolved by adding logic which will determine the correct message to display, such as "Value cannot be blank" or "Please select a Valid Value".

SR-D96224 · Issue 556782

Validation error messages correctly cleared

Resolved in Pega Version 8.4.2

The error message on a checkbox field, radio button, or text area with a on-change post value was persisting even after the correct input was provided. This occurred when the area had a caption, and was due to an additional wrapper span that caused the error div to be the span's sibling instead of the span itself. In the post value success, the system checked whether the error div was present in the area's parent, i.e. span, and when no div was returned the error msg was not removed. It was possible to add an action 'Refresh this section' on change as a workaround, but this has been corrected by updating the system so that Instead of checking the error div in src.parentNode, it will access the correct parentNode using 'closest' and check for the error div.

SR-D96754 · Issue 560220

Column filtering corrected for Microsoft Internet Explorer 11 AJAX containers

Resolved in Pega Version 8.4.2

Column Filtering was failing when used in tables inside an AJAX container in Microsoft Internet Explorer 11. This was due to the filter popover close method changing the visibility of the popover and triggering a context switch, and has been resolved by setting the flag pega.ctxmgr.skipContextSwitching to true before changing the visibility.

SR-D96909 · Issue 558141

Removed extra scroll bar in Multiselect

Resolved in Pega Version 8.4.2

An extra scroll bar was appearing when opening the multi-select control case manager portal using the "Results displayed Maximum 500 results to display" setting. This was a result of recent updates to the popover scroll and height that caused on overflow condition. To resolve this, the logic for Multiselect has been updated.

SR-D99025 · Issue 558222

Refresh-Other section correctly shifts focus on tab out

Resolved in Pega Version 8.4.2

After upgrade, a difference was seen in the behavior of the Refresh-Other section action functions. Previously, focus was shifted to the next field when tabbing out, which is the desired behavior. Investigation showed that this was a result of modifications made to resolve other focus issues, and the previous behavior has been returned by updating the conditions used to call the "focusNextElement" method to include a check whether the reloadElement is stale, and to get the focusElement from DOM based on name (pega.util.Dom.getElementsByName(focusElemName)) if needed.

SR-C49664 · Issue 435310

Updates made for usage validation utility Run report checkbox and buttons

Resolved in Pega Version 8.1.5

The 'Review mode only' checkbox wasn't working for any browser, and the 'Run Report' button wasn't working in IE. This has been resolved by updating the javascript used to invoke the Run Report button to be better integrated with IE, and by adding additional handling to set the ID for the checkbox.

SR-C74677 · Issue 418339

ADM pulse timing changed to inprove performance on very large clusters

Resolved in Pega Version 8.1.5

ADM uses a pulse that checks if any models need to be updated. This uses a Cassandra query which has no "where" clause, causing poor performance for very large clusters. For immediate relief of this issue, the pulse configuration has been updated to increase the timing from 30 to 300 seconds so it fires less often. Model updates typically happen every x hours and often the pulse will not detect any models that would need to be updated. Further improvements in this process will be available in a future release.

SR-C77730 · Issue 437101

Resolved case lock release improved

Resolved in Pega Version 8.1.5

Cases created through the create work object were unnecessarily holding onto locks for up to two hours. This was traced to a defer-write scenario for mobile devices which did not return the correct status needed for "no further assignments". In order to resolve this issue, a new parameter "returnNextActionInfo" of type boolean has been added to svcPerformFlowAction. This parameter will be always set as false when calling this activity from sync up so all locks will be closed and released.

SR-C80622 · Issue 424876

GenerateContainer updated to prefer icon given in skin over hardcoded icons

Resolved in Pega Version 8.1.5

When trying to change the Expand/Collapse icon for dynamic layout by defining a custom format in the app skin, changes made in the Expand icon image and Collapse icon image were not reflected. This was due to the CSS selector being overriden with a hardcoded arrow icon instead of automatically taking the icon from the skin rule. To resolve this, the selector and conditions used in GenerateContainer.java have been modified such that the icon added in the skin should be picked automatically instead of any hardcoded icon available.

SR-C81185 · Issue 427995

Accessibility enabled Layout group tabs browsing corrected

Resolved in Pega Version 8.1.5

When using Layout group (Tab) or a Tabbed Layout for viewing client information in Tabs with Accessibility enabled, the system was reading each tab and its content but then focus was returning to the browser and tracing through all elements before moving on to the next tab. This was traced to an incorrect tabindex setting in the pzpega_ui_template_layout_header file, and has been fixed.

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