SR-D63638 · Issue 544018
Performance improvements for opening cases with embedded images
Resolved in Pega Version 8.4.1
Opening cases containing email interactions was taking an excessive amount of time. This was traced to the use of embedded images, icons, etc, in the message body and signature, and was caused by the pyGetAttachmentsbyCID activity running multiple times due to discussion threads that were duplicated over and over. In some cases, more than 360 calls to the database were seen. This has been resolved by shifting some case opening processes to executing when the listener thread gets the mail, and storing the results in a .pynote property, and a URL will be used to get images instead of embedding them directly to the HTML. If preferred, this can be reverted to the previous behavior by changing the when rule (pyUseCachedHtmlForDisplay) to false.
SR-D75636 · Issue 549349
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.4.1
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-D56293 · Issue 536779
Resolved timeout errors related to getIndexInfo
Resolved in Pega Version 8.4.1
When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.
SR-D66986 · Issue 539415
BIX command line support improved
Resolved in Pega Version 8.4.1
Post-upgrade, it was seen that changes to the engine which validate that Data-Admin-DB-Name is not defined multiple times caused the BIX command line extracts to no longer work the same way. In order to improve backwards compatibility, updates have been made to loosen the validation in JdbcConfigurationFactory to always prefer prconfig settings if there are multiple definitions.
SR-D76150 · Issue 539455
Logging updated for EmailListener and Data-Agent queue items
Resolved in Pega Version 8.4.1
In order to avoid the pr_sys_queue_ftsindexer table being overwhelmed with Data-Admin-Connect-EmailListener and Data-Agent-Queue instances for queued items, the Data-Admin-Connect-EmailListener and Data-Agent-Queue class definitions have been modified to filter queue items to incremental indexing if updates are from system and instance type is data- .
SR-D70569 · Issue 538510
Tracer retains modified user settings
Resolved in Pega Version 8.4.1
User settings in tracer were not shown when the settings window was closed and reopened. Investigation showed that settings are filtered based on watchInsKey, but this parameter was passed as "null" for global tracer because of a missing condition to check the session type. This has been resolved by adding a check so the WatchInsKey parameter is passed if the session type is rule watch.
SR-D75431 · Issue 544199
DMaps cleared to set correct JobScheduler next run time
Resolved in Pega Version 8.4.1
When items were added into a QP, the items shown under Scheduled and weren't being processed immediately. Investigation found that the job scheduler which fetched the entries for QP to process wasn't running as expected, and the "Next run" time stamp for JS was incorrectly populated and entries weren't being fetched at all. To correct this, updates have been made to clear entries in DMap belonging to the node during shutdown and from the membership listener so the correct next run time is set.
SR-D76861 · Issue 544607
Job Scheduler will be stopped by node shutdown detection
Resolved in Pega Version 8.4.1
LifeCycle Job Scheduler was trying to start already stopped background services during node shutdown, causing exceptions to be logged. This has been resolved by stopping Job Scheduler execution when node shutdown is detected.
SR-D83023 · Issue 549689
Apache Commons Compress library upgraded
Resolved in Pega Version 8.4.1
The Apache Commons Compress library has been upgraded to v1.19.
SR-D46133 · Issue 534651
Colon in folder or file name will be replaced with underscore during unzip
Resolved in Pega Version 8.4.1
After creating a product file (zip), attempting to import the same file into an updated system resulted in an exception. Investigation showed that in this case the zip file was a Product rule form which had applications packaged with a colon(:) in the name of the application, a format that was allowed in 6.x versions. Because Windows machines restrict creating creating any folder or file with : in its name, the zip file could not be inflated as part of the import process. To resolve this, the system has been updated so that a colon(:) will be replaced by underscore(_) during inflate operations.