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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D31702 · Issue 505055

Added constraints to RTE resize

Resolved in Pega Version 8.3.1

When using IE11 with a column layout with main (using RTE) and a side bar (with a text input), dragging the RTE box towards the right side from the bottom right hand corner caused it to expand and overwrite the contents of the side bar. This occurred irrespective of whether the column layout was placed in a dynamic layout or standalone. Investigation found that this was caused by there not being any restriction on the resize of RTE, which allowed it to expand beyond limit. This has been corrected.

SR-D32525 · Issue 505466

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.3.1

With the out-of-the-box section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

SR-D33329 · Issue 502010

FormatType reset added to ensure accurate DateTimes

Resolved in Pega Version 8.3.1

Read-only Date Time fields in the Case Information screen were displaying just the Date in Review Harness mode but displaying Date and Time properly in perform mode of the case. This was traced to a scenario where if any section which had only a date property was rendered in non-template, then 'pyFormatType' was being set as 'date' in tools and not reset afterwards. That meant any datetime type property rendered after this date property was rendered without a timestamp. This has been corrected.

SR-D33421 · Issue 501113

DX API - Field values for placeholder text localized

Resolved in Pega Version 8.3.1

While using DX API, it was observed that if a field value was used for displaying placeholder text, the field value rule was not resolved. Instead, the name of the field value rule was passed in JSON as text and not the actual value. This has been corrected by adding pyNoSelectionText to specifically localize the placeholder text for dropdown.

SR-D33966 · Issue 504606

Corrected accessibility error after resize

Resolved in Pega Version 8.3.1

From within a Case and on a screen displaying the Information and Audit tabs in a Layout group, it was possible to use a series of sequences that included resizing the browser and opening Audit to cause the information tab to no longer be accessible. This has been resolved by setting the transform value to 0 after completing the resize.

SR-D36091 · Issue 505612

Harness context will be stored to handle on click executed outside of the Ajax Container

Resolved in Pega Version 8.3.1

An exception was generated in the interaction portal on execution of a post-value action for the on-change event on a text-box in the service case: "Failed to find instance Work-Interaction-Research.EmailBodyRTE of type Rule-HTML-Section". This was traced to a condition where clicking outside of the Ajax Container context to trigger the change caused the Events code to execute the event in the active context when the active context had already been changed by clicking outside of the AC. To avoid this, the system will store the harness context in the event object using pega.ctxmgr.getContextByTarget(target) API.

SR-D36120 · Issue 506241

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.3.1

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D40617 · Issue 507564

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.3.1

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D36335 · Issue 504332

Post Value action properly displayed in upper case after validation

Resolved in Pega Version 8.3.1

After upgrade, if a property with Edit Input toUppercase was created and placed it on a section where the text input has Post Value on Change, validating the uppercased property on the clipboard resulted in the non-uppercase value displaying on the screen. This was traced to the target element with the response value not being updated with the server response for the post value action. Only the attribute value was updated, which is not shown to the user. In order to properly display the value, logic has been added to update the target element value with the response value.

SR-D36970 · Issue 504984

Calendar icon updated to properly display the set number of years

Resolved in Pega Version 8.3.1

By default, the Calendar icon showed a date range of 10 years when -/+100 was expected. This issue was traced to the existing DSS setting (pyNumberofYears under Pega-UIEngine), which enables overriding the date year range, not being honored when the pyNoOfYears property was set to -1. To honor the pyNumberofYears setting, pyNoOfYears should be 21. This has been corrected so the value will be set properly. To see custom calendar range, attached snippet should be added to UserWorkForm. To see custom calendar range, the below snippet should be added to UserWorkForm: <script> pega.u.d.overrideCalendarDefaultRange = { past: 20, future: 20 } </script>

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