Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D78196 · Issue 547265

Prepending zero to single digit hour and minute for iOS native calendar

Resolved in Pega Version 8.2.7

The iOS native calendar was not parsing datetime values if h m values were less than 10, for example 09:05, resulting in an exception and freezing the app. To resolve this, the system will prepend a zero for iOS if the hour and minute values are less than 10.

SR-D78659 · Issue 545759

Resolved CSV validation overflow in Google Chrome

Resolved in Pega Version 8.2.7

When using Google Chrome, validation of records was getting stuck in the UI at 32000+ while importing a CSV file with many invalid records when using the import option in Data type’s local data storage. Investigation showed the Call Stack size limit was exceeded in the Chrome dev tools due to the ":first" selector being passed to the Jquery find() method to find the element from the first element child of the XML doc. This selector causes maximum callstack exception when the document is large, and this is a deprecated selector in later versions of Jquery. To resolve this issue, the XML function in pzpega_tools_asyncprocess has been updated to replace the ":first" selector.

SR-D80696 · Issue 548823

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.2.7

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

SR-D80798 · Issue 545242

Updated attachment popover handling for IE

Resolved in Pega Version 8.2.7

After configuring a button consisting of two events, 1. On click --> View Attachment and 2. Hover --> Show Smart info, an attachment popup opened whenever the button was clicked, and moving the cursor out minimized the attachment. To resolve this, dismiss callback logic has been added in popover close for use with IE.

SR-D80825 · Issue 546572

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.2.7

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

SR-D81924 · Issue 548649

Resolved Ajax and autocomplete errors in mobile offline

Resolved in Pega Version 8.2.7

When logging into the app for the first time on a new session to navigate to scheduled contacts and reschedule one, clicking the right or left arrow icons to move through dates resulted in an "AJAX request failed" error. POST 500 errors were also logged in the Developer Tools console with every click of the icon. It was possible to close the error and continue, and navigating to another screen and returning or leaving the app and restarting it resolved the issue. This has been resolved by adding dataOnly for getParentWorkItem to support a Parent online and child offline scenario. In addition, an issue with console errors caused by a popup when autocomplete did not have any results has been corrected with the addition of a null check to clear the results div only if it exists.

SR-D83931 · Issue 545872

Header style inheritance corrected

Resolved in Pega Version 8.2.7

When a header style for a container was explicitly set, any layout underneath inherited that style when using container formats set to 'Use Skin Base Settings'. This has been resolved by increasing specificity for the header title.

SR-D84882 · Issue 551989

Resolved duplicate messages from HarnessErrorList section

Resolved in Pega Version 8.2.7

When using pyCaseErrorSection to call HarnessErrorList and display any errors on Clipboard page, when the Clipboard page had more than one error then the error message was shown multiple times. This has been resolved by adding a check that will iterate through the errors to see if it is present on the page already. If it is present it will be ignored, and if it is not present, then it will be added.

SR-D85339 · Issue 548181

Calendar AM/PM corrected for Chinese locale

Resolved in Pega Version 8.2.7

When using the Chinese locale (zh_CN), opening a calendar control in the Report definition to select filter values resulted in the Calendar tab dropdown showing "上午" (AM) when the system time was in "下午" (PM). Investigation showed that when generating a non-auto date time control, ampm text (i.e. string value) was compared with the generated select component using locale specific values which did not match any time, so AM was always selected as it was the first value in the dropdown. To resolve this, the system has been updated to use the locale specific AM PM values for non-auto-generated date time control.

SR-D86200 · Issue 549031

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.2.7

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us