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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633723

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.5.4

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-153266 · Issue 633282

Error message after submit persists appropriately

Resolved in Pega Version 8.5.4

When a template grid was in a section of flow action that performed validation and then populated an error message on a primary page post-processing, the messages were unexpectedly cleared after a very brief period. Investigation showed the network request made by the template grid created a state page on server which was being cleared, and this has been resolved by adding an update that will pass pzKeepPageMessages as true in the network request so the error message will persist as expected.

INC-154754 · Issue 629906

Check added for portal when performing local actions

Resolved in Pega Version 8.5.4

When using an Interaction case with a service case, performing any local action on this service case and then creating a new service case resulted in the I-related properties like CAParentID and CurrentInteractionID taking the pyID of the previous Service case where the local action was performed. This was caused by the parentKey value not being updated correctly in redux state whenever a local action was opened in a service case in a particular portal, and has been resolved by modifying the pzpega_ui_redux_reducers file to update 'parentKey' only in case of a DC SPA portal.

INC-155070 · Issue 637580

PDF generation corrected

Resolved in Pega Version 8.5.4

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-156992 · Issue 628624

Corrected custom portal JUMP condition

Resolved in Pega Version 8.5.4

After upgrading Pega from 8.3 to 8.4, a custom portal was not correctly rendering the stream although the activity was getting executed and the clipboard had all the necessary data. This was traced to a syntax error in work done earlier that placed the JUMP condition (.pyDesktopType=="Custom") in ShowDesktop at the pzPopulateRequestor call step, and has been corrected.

INC-157367 · Issue 637947

PDF generation corrected

Resolved in Pega Version 8.5.4

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-157448 · Issue 638924

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.5.4

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-157662 · Issue 631999

Accessibility updates added for images and icon controls

Resolved in Pega Version 8.5.4

In order to improve accessibility, aria-hidden has been added to button and link controls for decorative images, and the alt attribute will be generated by the icon control only when the icon source is Image. The icon control has also been updated to set accessibility roles based the following:if actions are configured -> role=button if no actions are configured -> role=img if type is url/phone/email -> role=link

INC-157737 · Issue 631688

Added ability to support multiple domains for users

Resolved in Pega Version 8.5.4

Previously, the DSS setting MultiTenant/CrossTenant/DomainName supported just a single domain. In order to support multiple domains for internal and external users, an enhancement has been adde so that given two domain values provided as comma-separated values in “MultiTenant/CrossTenant/DomainName” DSS setting, pzSetCrossTenantDomain will determine the correct domain value using pxRequestor.pxReqServer.

INC-157860 · Issue 633947

Corrected error message display in right-to-left locales

Resolved in Pega Version 8.5.4

When using the standard report definition view in the Arabic (ar_AR) locale, error messages for a filter condition were displayed with an incorrect extended horizontal scroll bar with white space. This was traced to the legacy popover styling causing an issue with locales that display text from right to left, and has been resolved by setting the default overlay left to 0PX for these locales.

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