Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D75835 · Issue 539301

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.3.2

Attempting to drag and drop an email from Outlook to a case opened in Google Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Google Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Google Chrome.

SR-D75835 · Issue 539304

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.4.1

Attempting to drag and drop an email from Outlook to a case opened in Google Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Google Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Google Chrome.

SR-D75835 · Issue 539303

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.5

Attempting to drag and drop an email from Outlook to a case opened in Google Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Google Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Google Chrome.

SR-A22933 · Issue 241566

Check added to resolve Google Chrome-based value localization error

Resolved in Pega Version 7.2.1

A Google Chrome browser check has been added to the Polish and French localization packages to resolve an error generated when a comma is used in a monetary value.

SR-A22933 · Issue 246958

Check added to resolve Google Chrome-based value localization error

Resolved in Pega Version 7.2.1

A Google Chrome browser check has been added to the Polish and French localization packages to resolve an error generated when a comma is used in a monetary value.

SR-C76155 · Issue 415815

Class structure tree correctly repaints when scrolling in Google Chrome

Resolved in Pega Version 8.1.3

When expanding the Class Tree Structure and then selecting a class relatively low down in the list, the screen was not repainted after scrolling back up when using the Google Chrome browser. It was possible to force a repaint of the tree structure by clicking on an item in it. This was traced to the app explorer tree-grid (cell) having section includes which used deprecated free-form layouts (which are table based). To resolve this issue, the app explorer leaf node has been converted to display in dynamic layout and app explorer child nodes will repaint even after expanding to a child level.

SR-A833 · Issue 204781

Fixed Google Chrome 43 population of Dynamic Select and Menu control

Resolved in Pega Version 7.1.9

When using Google Chrome Version 43.0.2357.81 m, no values were shown in the Dynamic Select drop down list or in the Menu control. This was due to an uncaught exception for this browser in the JavaScript code which has now been addressed.

SR-D9922 · Issue 481416

Case Notes view has proper line wrapping in Google Chrome

Resolved in Pega Version 8.3

When case notes were opened in the Google Chrome browser, the view did not wrap. This was traced to a style attribute for white space which caused the line breaks to be collapsed in Google Chrome, and has been resolved by modifying the DisplayNote HTML to handle the wrap use case.

SR-D9922 · Issue 481403

Case Notes view has proper line wrapping in Google Chrome

Resolved in Pega Version 8.1.6

When case notes were opened in the Google Chrome browser, the view did not wrap. This was traced to a style attribute for white space which caused the line breaks to be collapsed in Google Chrome, and has been resolved by modifying the DisplayNote HTML to handle the wrap use case.

SR-D9922 · Issue 481404

Case Notes view has proper line wrapping in Google Chrome

Resolved in Pega Version 8.2.2

When case notes were opened in the Google Chrome browser, the view did not wrap. This was traced to a style attribute for white space which caused the line breaks to be collapsed in Google Chrome, and has been resolved by modifying the DisplayNote HTML to handle the wrap use case.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us