Adding a conditional path to a flow

You can use a connector to add a conditional path to a flow. By defining the events that cause your flow to follow different paths, you can create cases that support more than one outcome.

1. Open a flow by searching for it or by using the Application Explorer. For more information, see Finding rules by class.

2. Define a new path by connecting a sequence of shapes to an existing shape the flow. For more information about the different shapes that you can use, see Flow shapes.

3. Configure the conditions that cause the flow to follow the new path.

   1. Double-click the connector that goes from the existing shape in the flow to the first shape in the new path.

   2. In the Condition type list, select When .

   3. In the When field, enter a when condition that your application evaluates at run time.

   4. In the Likelihood field, enter a number between 1 and 100 to control the order in which your application evaluates the connector at run time.

   5. Click Submit.

4. Review the configuration of all other paths, or connectors, from the shape to ensure that it supports the following best practices:

   • There is only one Else connector, so that the flow can continue when no conditions return a true value.
   • There are no Always connectors, which are applicable only when there is a single path from one shape to another.
   • Each connector provides a unique Likelihood value.

5. Click Save.

• Changing the path of a process

  You can change the path of a process, or flow, to support out-of-sequence events. By adding different structures to your flow, such as loops and branches, you can improve the flexibility of the cases that you create.

• Adding a results-based path to a flow

  You can use a connector to add a results-based path to a flow. By using run-time values to determine which path a flow follows, you can create cases that support more than one outcome.

• Adding decisions to processes

  Make your business processes flexible and responsive by providing conditional paths that a case can follow to reach a resolution. By adding a decision point to your case, you support more than one outcome for your business process, and adjust the case to changing business needs and circumstances.