Case Management Capability
OVERVIEW
Resolve business processes that follow a dynamic or unpredictable workflow. Handle business cases from start to resolution by combining human actions with digital automation. Visualize business processes by including people, data, and actions to create a flexible path.
Training
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Documentation
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Videos
Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for the Case Management Capability.
How to create a new application
Create a new application using Pega's Constellation UI design architecture.
How to generate picklist options with Pega GenAI
New to Infinity '23, developers can now use Pega GenAI to generate picklist options. This video demonstrates how to add a new picklist field to the data model and use Pega GenAI to provide options…
How to generate a Case Type and a Data Model with Pega GenAI
New to Infinity '23 is the ability to use Pega GenAI to create a suggested case type and data model. This video demonstrates how to use Pega GenAI to create a case type, a data model, and a workflow…
