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Case Management Capability

Case Management Capability

OVERVIEW 
Resolve business processes that follow a dynamic or unpredictable workflow. Handle business cases from start to resolution by combining human actions with digital automation. Visualize business processes by including people, data, and actions to create a flexible path.

Background
Training

Training

See latest trainings for Case Management Capability in Pega Academy, Pega’s one-stop enablement center.

Latest Missions

  • 1 Mission

  • 12 Modules

  • 18 Challenges

  • 23 hrs 40 mins

Pega Platform Low-Code App Development App Studio Constellation Case Management Data Integration User Experience Reporting Security Beginner
  • 37 Socratic Modules

  • 18 Challenges

  • 1 day 4 hrs 25 mins

Pega Platform Case Management Low-Code App Development Reporting Mobile Security User Experience DevOps Beginner
  • 5 Modules

  • 5 Challenges

  • 4 hrs 15 mins

Pega Platform Case Management Intermediate
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Latest Modules

  • 3 Topics

  • 25 mins

Pega Platform Case Management Intermediate
  • 1 Topic

  • 15 mins

Pega Platform Case Management Intermediate
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Documentation

Get recommended resources for the Case Management Capability in Pega Documentation.

Recently Published

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for the Case Management Capability.

Private post in Pulse in Constellation applications
Private post in Pulse in constellation applications
Video duration: 02:35
Private post in Pulse in Constellation applications

With Private messages user can ensure information is shared only with selected recipients, preventing sensitive details from reaching unintended users. At the same time avoiding spam for others.

Consistent Field Authoring Experience in App and Dev Studio
Consistent Field Authoring Experience in App and Dev Studio
Video duration: 01:37
Consistent Field Authoring Experience in App and Dev Studio

Discover how the property authoring Rule form in Dev Studio now mirrors the intuitive experience of field authoring in App Studio. This alignment enables seamless transitions between the two studios,…

Pre & Post Processing for Embedded Data
Pre & Post Processing for Embedded Data
Video duration: 03:05
Pre & Post Processing for Embedded Data

Discover how to add or edit embedded data using actions with full control. Apply pre/post processing for smarter interactions, validate entries instantly, and refresh forms dynamically. Perfect for…

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Support Center

Ask questions or join discussions in Pega Support Center to find support for the Case Management Capability.

Latest Questions

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Latest Discussions

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