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Case Management Capability

Case Management Capability

OVERVIEW 
Resolve business processes that follow a dynamic or unpredictable workflow. Handle business cases from start to resolution by combining human actions with digital automation. Visualize business processes by including people, data, and actions to create a flexible path.

Documentation

Get recommended resources for the Case Management Capability in Pega Documentation.

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Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for the Case Management Capability.

How to create a new application
How to create a new application
Video duration: 00:26
How to create a new application

Create a new application using Pega's Constellation UI design architecture.

How to generate picklist options with Pega GenAI
How to generate picklist options using Pega GenAI
Video duration: 00:40
How to generate picklist options with Pega GenAI

New to Infinity '23, developers can now use Pega GenAI to generate picklist options. This video demonstrates how to add a new picklist field to the data model and use Pega GenAI to provide options…

How to generate a Case Type and a Data Model with Pega GenAI
How to generate a Case Type and Data Model with Pega GenAI
Video duration: 01:05
How to generate a Case Type and a Data Model with Pega GenAI

New to Infinity '23 is the ability to use Pega GenAI to create a suggested case type and data model. This video demonstrates how to use Pega GenAI to create a case type, a data model, and a workflow…

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Support Center

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Latest Questions

  • Posted by SoumyaG82 on Mar 18, 2024

2 Replies

12 Views

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