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Disabling geolocation tracking


Disable geolocation tracking in a case type when the location of a case worker is not required in the audit trail of a case.

  1. In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.

  2. Click the Settings tab.

  3. Click General.

  4. Clear the Enable geolocation tracking check box.

  5. Click Done.

  • Managing case history
  • Geolocation tracking

    Geolocation tracking captures the longitude and latitude coordinates of case workers as they process a case. By default, this capability is enabled in the case types that you create.

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