Watch the following Pega Express™ Bytes video and read this blog to learn more about one of our Pega Express best practices - Directly Capture Objectives, otherwise known as DCO.
DCO is a way of working that helps to bring business and IT together. It helps teams collaborate effectively; to visually capture ideas, so that everyone is having the right conversation, and puts the application you are configuring at the center of that conversation.
The key to DCO is getting close to the application, so that the business can see what the end product will look like. Then they can provide much higher quality feedback, because they have a much better idea of what it is needed to make the application sing.
DCO is a visual process. Teams typically sit around a screen and share a view of Pega Platform™ and design the workflow and screens together, using the out-of-the-box features as a starting point.
This is a scene from a typical DCO workshop, in which the team is starting to design a workflow for the first time.
The most efficient way to work is to do this directly in Pega Platform, using low-code in App Studio. But often, especially at the start of a project, teams work well around a whiteboard or other online tools, to help everyone agree on the next steps. Even so, we often find that the business quickly becomes confident enough to go directly to Pega Platform as the application begins to take shape.
At Pega, we use DCO in each of our projects, from the very start, throughout the build, all the way to the end, so that the business team and the IT team are constantly engaged in the whole process, from start to finish.