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COVID-19 Employee Safety and Business Continuity Tracker

Help your workforce stay healthy with our low-code emergency response app.

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As Coronavirus (COVID-19) spreads across the world, leading organizations need to ensure the health and safety of hundreds of thousands of employees, as well as millions of customers. This confusing, fast-changing situation demands scalable and flexible technology.

In March 2020, Pega worked with a major healthcare company – one with over 200,000 employees and care providers – to deploy an emergency response app built on Pega Platform™. The app enables the healthcare organization to track and manage the health, safety, and availability of its entire workforce.

Inspired by this work and its meaningful impact for millions of people, Pega built the COVID-19 Employee Safety and Business Continuity Tracker now available on the Pega Marketplace for Pega Platform™ clients at no charge.

Pega developed the COVID-19 Employee Safety and Business Continuity Tracker to be used by Pega clients across any industry. Organizations can easily customize how the software reacts to different risk scenarios to meet the unique needs and policies of their own business. The Tracker is available in English, French, German, Italian and Spanish.

Our entire Pega team is committed and ready to help you manage your operations during a time of unprecedented disruption. Please reach out to us directly to learn more.

Key Features

The COVID-19 Employee Safety and Business Continuity Tracker app was built as an accelerator that you can download and configure to use as-is, or modify based on the unique needs of your business. Organizations can use it to:

  • Enable employees to notify their employer of their health status
  • Take action as each employee’s status changes
  • Manage employee availability for on-site or remote work
  • Track how many employees have been exposed to the COVID-19 virus, tested, or self-quarantined
  • Help healthy employees reenter the workforce

Clients can quickly configure the Pega app and integrate it with existing systems, including HR and scheduling, to perform additional functions such as:

  • Identifying other employees who might have been exposed to an infected worker based on their meeting schedule or offices visited
  • Continuity planning to maintain ongoing work with unaffected staff
  • Alerting other departments who need to take action on building access, scheduling, and communication

With an intuitive visual approach, the Pega Platform development environment enables professional and citizen developers alike to configure software faster, more accurately, and at less cost. It also leverages intelligent automation, case management, AI, and robotics to drive business processes and customer journeys from end to end. Pega unifies these back-end processes with its customer engagement applications on the front end to empower businesses to provide superior customer experiences on any channel.


Visit our Partner Finder to identify the best partner to help you quickly implement our low-code emergency response app.

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Compatible With

Pega Platform, 8.1, 8.2, 8.3, 8.4


Pega Support

Last updated

May 28, 2020