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Case Management Capability

 

OVERVIEW 
Resolve business processes that follow a dynamic or unpredictable workflow. Handle business cases from start to resolution by combining human actions with digital automation. Visualize business processes by including people, data, and actions to create a flexible path.

Documentation

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in Pega Documentation.

Videos

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or high-level overviews for the Case Management Capability.

Pega Case Management Capability Overview
Case Management
Video duration: 01:31
Subtitles available

Pega Case Management Capability Overview

Case management is a software-based approach to helping people accomplish daily work and automating work from end-to-end. Learn more in this overview video about how to resolve business processes…

Process Fabric Overview
Process Fabric Overview
Video duration: 01:29

Process Fabric Overview

Process Fabric makes it easy to orchestrate, aggregate, and connect work from distributed business applications to streamline the customer experience and increase agility. Get a better…

Pega 8.6 Update: Make Smart Apps Simple: Security, Case Management, Mobile
Pega 8.6 Update: Make Smart Apps Simple - Pega Express, Security, Case Management, Mobile, and Collaboration
Video duration: 12:38

Pega 8.6 Update: Make Smart Apps Simple: Security, Case Management, Mobile

Steve Bixby, Vice President of Product Engineering, chats with Mobile Director Drew Piekarski about making smart apps simple. In this video, Drew covers the platform capabilities of Security, Case…

Support Center

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to find support for the Case Management Capability.

Latest Questions
  • Posted by RenukaD9 14 hours 40 minutes 54 seconds ago

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Design patterns

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