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Case Management Capability

Case Management Capability

OVERVIEW 
Resolve business processes that follow a dynamic or unpredictable workflow. Handle business cases from start to resolution by combining human actions with digital automation. Visualize business processes by including people, data, and actions to create a flexible path.

Background
Training

Training

See latest trainings for Case Management Capability in Pega Academy, Pega’s one-stop enablement center.

Latest Missions

  • 16 Modules

  • 21 Challenges

  • 1 day 3 hrs 30 mins

Pega Platform Low-Code App Development App Studio Pega Express Constellation Case Management Data Integration User Experience Reporting Security Beginner
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Latest Modules

  • 2 Topics

  • 20 mins

Pega Platform Decision Management Case Management Beginner
  • 1 Topic

  • 15 mins

Pega Platform Decision Management Case Management Beginner
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Documentation

Get recommended resources for the Case Management Capability in Pega Documentation.

Recently Published

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for the Case Management Capability.

Coachella Ticket App Part 2 - Data
Coachella Ticket App Part 2 - Data
Video duration: 06:18
Captions available
Captions available
Coachella Ticket App Part 2 - Data

In this video, we’ll enrich our application by bringing in data. You will also learn more about data references, embedded data, and the query field type, and when to best use which.  Please…

Coachella Ticket App Part 1 - App Studio Basics
Coachella Ticket App Part 1 - App Studio Basics
Video duration: 05:36
Captions available
Captions available
Coachella Ticket App Part 1 - App Studio Basics

In the first video, we will begin by importing our GenAI Blueprint into Pega App Studio. The video will cover cases, stages, and steps, and demonstrate how to build a powerful user interface using…

How to create a new application
How to create a new application
Video duration: 00:26
How to create a new application

Create a new application using Pega's Constellation UI design architecture.

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Support Center

Ask questions or join discussions in Pega Support Center to find support for the Case Management Capability.

Latest Questions

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Latest Discussions

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