✨ 1. Business Rules: First Release!

• A brand-new Business Rules tab is now available in every Case Type.

• Blueprint will auto-suggest rules based on your Case Type’s data model and even pre-create a few to get you started.

• Prefer manual control? Simply add a rule name and description, then tailor your decision table to match your use case.

• Integrate Business Rules directly into Decision steps to dynamically fork and refine your processes.

📋 2. Picklists Have Arrived!

• Need a local list for a field? You can now define picklist options directly in the field definition.

• Coming soon: AI-powered option suggestions to speed things up even more!

🔀 3. Simplified Routing

• Every Assignment in your Case lifecycle now supports routing configurations.

• Route tasks to the Current User, Manager, or any Blueprint Persona for more intuitive and efficient work distribution.

📞 4. Browser-Based Calling

• You can now place calls to the Conversational Agent right from your browser — or stick with phone-based calling if you prefer.

• Enjoy a smoother, more consistent cross-region calling experience, making collaboration seamless no matter where you are.

💡 These upgrades are designed to make Blueprint more intelligent, more flexible, and infinitely easier to build with. Dive in and explore what’s new! Let us know what you’re excited to try first.