Pega Support

Your resource for finding answers across all Pega products and services. We're here to help!

ASK A QUESTION

Didn't find what you were looking for? Pega Developers are here to deliver the support you need. Ask a question and maybe even answer a few while you are here. 

BROWSE OUR LIBRARY

Browse our library of solutions to customer-submitted Support Requests. Chances are we've provided a solution to your problem.

STEP BY STEP INSTRUCTIONS

Check out 100+ videos created by our Support Engineers to help you troubleshoot the most common issues they see when working cases.

Latest Posts

Still need assistance?

Post a question in the Pega Support Community to get the answers you need.

Latest Troubleshooting Videos

In this Global Customer Support (GCS) video created by Ajay Rangarh and Pawan Narain Singh, you will learn how to troubleshoot and resolve common global search and reindexing issues.  Ajay and…

In this Global Customer Support (GCS) video created by Bala Gangadhar Tilak, you will learn how to debug issues with real-time push notifications for desktop applications.

In this Global Customer Support (GCS) video created by Rishika Reddy and Bindu Saraf, you will learn how to debug alignment issues in Pega Survey.

In this Global Customer Support (GCS) video created by Rajendraprasadu Potti and Praveen Kumar Mankala, you will learn how to print the complete TextArea control content to a PDF.

In this Global Customer Support (GCS) video created by Veera Gangababu Gollapalli, you will learn how to troubleshoot an Outbound Data Mapping error when using a Connect-Rest rule.

In this Global Customer Support (GCS) video created by Veera Gangababu Gollapalli, you will learn how to troubleshoot an Inbound Data Mapping error when using a Connect-Rest rule.

Latest Product How-To Videos

Tutorial

A quick Pega how-to video detailing how to delete existing adaptive models.

Tutorial

A quick how-to video detailing how to edit a work area template.

Tutorial

A quick Pega how-to video detailing how to create a business opportunity in Sales Automation.

Tutorial

A quick Pega how-to video detailing how to preview sections in real time.

Tutorial

A quick Pega how-to video detailing how to quickly add add Docusign to a case.

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A quick Pega how-to video detailing how to quickly add a widget to your portal dashboard. For more information on this topic, please visit this page. 

Pega Support Highlights

June 18 - 29 Insurance Industry Foundation & Pega Underwriting for Insurance

Join Sowmya Desu as she answers your questions regarding implementing applications on Insurance Industry Foundation & Pega Underwriting for Insurance.

Pega Digital Support, providing the world-class support you deserve! 

With a completely redesigned Pega Support homepage accessible through the new Pega Community site, users can now access all of our Digital Support offerings from a single, unified support hub.

PSC Top 5 Participants - Q1 2018

We are proud to announce our NEW Recognition Program aimed at recognizing quality participation in our community! Start making your participation count today, get noticed for great community practices, and get recognized every quarter!

Need to open a Support Request?

Visit My Support Portal

Submit a Support Request to Pega Support to report potential system issues or to request a hotfix.

Additional Resources