Pega Support

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Browse our library of solutions to customer-submitted Support Cases. Chances are we've provided a solution to your problem.

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Check out 100+ videos created by our Support Engineers to help you troubleshoot the most common issues they see when working cases.

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Pega product experts and top community members are sharing their insights across various technical topics to help you succeed.

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Adobe Flash Player Deprecation End of Year 2020

Adobe Flash Player Deprecation End of Year 2020

Adobe ® is planning to stop updating and distributing Flash ® Player at the end of 2020. This article expands upon the Pega Collaboration Center Discussion Saying goodbye to Flash in Chrome.

Learn More!
New Patch Naming Convention

Platform Patch Release Process

As many of you know, we have used a hotfix process over the years that provided individualized fixes for clients. With the release of Pega Infinity 8.1, we launched a new industry-standard “patch release” process thathas allowed us to deliver and maintain higher quality releases. 

Learn About Our Patch Release Process!

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Latest Troubleshooting Videos

In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to use Chrome Overrides debugging technique in a Pega application to troubleshoot user…
In this Global Client Support (GCS) video created by Elisha Tanikonda, you will learn how to debug translation issues while importing to your Pega application using the Localization wizard.
In this Global Client Support (GCS) video created by Bala Gangadhar Tilak Cherukuri, you will learn how to troubleshoot when Android devices do not show up in ‘Remote Devices’ for Chrome USB…

Latest Product How-To Videos

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