Pega Support

Your resource for finding answers across all Pega products and services. We're here to help!

ASK A QUESTION

Didn't find what you were looking for? Pega Developers are here to deliver the support you need. Ask a question and maybe even answer a few while you are here. 

BROWSE OUR LIBRARY

Browse our library of solutions to customer-submitted Support Requests. Chances are we've provided a solution to your problem.

STEP BY STEP INSTRUCTIONS

Check out 100+ videos created by our Support Engineers to help you troubleshoot the most common issues they see when working cases.

Still need assistance?

Post a question in the Pega Support Community to get the answers you need.

Latest Troubleshooting Videos

Troubleshooting

In this Global Customer Support (GCS) video created by Abhishek Kumar and Shreshta Vinayak, you will learn how to troubleshoot an issue where menus and sub-menus do not work as expected when accessed…

Troubleshooting

In this Global Customer Support (GCS) video created by Rett Hean, you will learn techniques to capture and analyze data to help identify and diagnose potential client-side memory leaks.

Troubleshooting

In this Global Customer Support (GCS) video created by Pranathi Chennuru, you will learn how to troubleshoot a scenario where the report definition configured in a framework class is executed in the…

Troubleshooting

In this second of two Global Customer Support (GCS) videos created by Ajay Rangarh and Pawan Narain Singh, you will learn some additional tips to troubleshoot and resolve common global search and…

Troubleshooting

In this first of two Global Customer Support (GCS) videos created by Ajay Rangarh and Pawan Narain Singh, you will learn how to troubleshoot and resolve common global search and reindexing issues. …

Troubleshooting

In this Global Customer Support (GCS) video created by Bala Gangadhar Tilak, you will learn how to debug issues with real-time push notifications for desktop applications.

Latest Product How-To Videos

Tutorial

Learn how to add sprints to your team in this quick product how-to! 

Tutorial

Learn how to select a prior time period in Pega with this product how-to! 

Tutorial

Learn how to add an off computer reason code in this product how-to! 

Tutorial

Learn how to use the opportunity details timeline in this quick tutorial! 

Product Demo

Maximize performance and achieve better results with the AI-powered Pega Sales Coach.  For more information, see Pega Sales Automation product page.

Product Demo

Act upon tailored offers with the highest propensity of closing and win more deals faster with the AI-powered Next Best Actions and Next Best Offers in Pega Sales Automation.  For more…

Pega Support Highlights

Ask the Expert

Chat with our Sales Automation Experts!

Join Maheswara Rao Kurucheti and Mallikarjun Reddycherla as they answer your questions on Pega Sales Automation capabilities in the Pega Support Community, September 10 - September 21 

Pega Digital Support, providing the world-class support you deserve! 

With a completely redesigned Pega Support homepage accessible through the new Pega Community site, users can now access all of our Digital Support offerings from a single, unified support hub.

Clapping audience

PSC Top 5 Participants - Q2 2018

Congratulations to our Q2 Top Participants in the Pega Support Community! These individuals are continuously providing quality content, whether it be asking questions and continuing the conversation until they get the help they need or they're looking for posts to help out on with their knowledge. Either way, we appreciate each and every one of you!

Need to open a Support Request?

Visit My Support Portal

Submit a Support Request to Pega Support to report potential system issues or to request a hotfix.

Additional Resources