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 Thrinath Ikkurthi (ThrinathI17341471)
US Bank

US Bank
US
ThrinathI17341471 Member since 2024
US Bank
Posted: Aug 25, 2025
Last activity: Aug 28, 2025
Posted: 25 Aug 2025 17:03 EDT
Last activity: 28 Aug 2025 5:02 EDT

Issue with Adding User to Deployment Manager

I assigned the Deployment Specialist role to a user in My Pega and tried adding them to Deployment Manager. I was able to search and fill in their details, but after submitting, the user wasn't added. When I also assigned the Support Administrator role, the user was successfully added. Do users need both roles to be added to Deployment Manager?

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  • Thrinath Ikkurthi
Posted: 1 month ago
Posted: 28 Aug 2025 5:02 EDT
Madhuri Vasa (MadhuriVasa)
PEGA
Product Manager
Pegasystems Inc.
IN

@ThrinathI17341471 This should not be the case. Cloud Deployment Specialist role should be enough to login and Support Administrator role is not required in context of Deployment Manager service. Please raise a Pega support ticket to analyze this further.

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