The Challenge: Links with non-queryable data page

You've configured a column in a table to display as a link, but when you view it in the end-user portal, the link doesn't appear. This issue is most common when tables are sourced from non-queryable data pages.

Cause of the Behavior

The root of the issue lies with how non-queryable data pages function. As their name suggests, these data sources cannot be actively queried by the Table component. When a table tries to render a link, it needs to query the server to fetch the specific properties required to build that link's URL. With a non-queryable source, this lookup isn't possible, and the system doesn't have the necessary information to display the link.

Solution

To resolve this, you must ensure that the necessary properties to construct the link are included directly in the data page's response. The required properties depend on whether you are displaying case objects or data objects.

By providing these key properties in the initial data load, the UI will have everything it needs to correctly render the links in your table without needing to perform a separate query.