CLSA Community Meetup: C2E Modernization Excellence

Find all details including the replay, useful links, download slides, and review the Q&A that came in during both sessions on this support center post.

In this Continuous Excellence Enablement event for CLSAs, Mark Guthrie (Pega Senior Director, Modernization) and Miguel Garcia Alvarez (Principal Service Assurance Advisor, Modernization, CLSA) present what Modernization entails, walk through the assessment details, and describe the best practice patterns that are available.

Learn how Pega and their partners are investing to support clients along their Modernization journeys, and how you can use that support for your clients. Learn also how to position Modernisation as it benefits your clients, cover lessons learned, and detail some previous examples where clients have adopted a modernization approach.

In this post you will find:

• The recording of the webinar (including the Q&A answered live during the Asia Pacific event);
• A PDF of the slides presented during the webinar; and
• The Q&A of the session in text form.

Replay

Use the chapters menu in the video player to jump to the topics of your interest.

Here you can find an overview of all the past CLSA Community webinars.