- Provision to suggest reply using AI in runtime on email interactions in C11N.
- Provision to do tone analysis and rephrase the email on email interactions in C11N.
- Provision to generate and translate suggested reply templates on email channel using AI.
- Provision to generate training data on email channel using AI.
Compatible withPega Platform '23
Product OwnerSoundarya Pulugurtha
Last updatedDecember 5, 2023
Product CapabilityConversational Channels