- Uses Pega’s NLP, AI/ML. Hence it can be trained.
- Provides reports of (a) Causal Analysis, (b) Trend Charts and (c) Summary and Recommendations
- Can be used for non Pega tickets also after training.
- Pega Products: Pega Platform
- Industry: Communications Service Providers Media and Advertising Hospitality and Entertainment Internet, Web Services, and Social Media Retail Transportation Utilities Financial Services Healthcare Life Sciences
- Product Capability: Artificial Intelligence DevOps
- Pega Version compatibility: 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8
- Geography: Americas, EMEA, Asia Pacific