- Manage the process from start to finish.
- Rapidly integrate with SFDC.
- Integrate channel interactions to ensure best customer outcomes.
- Easily scale to match business growth.
- Pega complements SFDC functionality with model driven development for process design and decision management.
- Easy SFDC installation creates tabs and links for cases, dashboards, reports and more.
- Automatic authentication and single-sign-on make using Pega with SFDC fast and easy.
- Web services automatically update Pega and SFDC with changes in Opportunities, Cases and fulfillment details.
- Easily extensible for predictive decision management and coordinated customer service interactions.
Compatible withPega Platform 7.2.2
Last updatedAugust 17, 2023